When we want to do any transaction in Automated Teller Machine (ATM), we firstly swipe our debit or credit card in the machine and keep it back.
There are still few machines where the debit card or credit card is swallowed by the machine for further transaction and boot out when the transaction is complete.
In such type of machine, there are chances that your card may we swallowed by the machine. It may happen due to fluctuation in power, also when the customer takes too long to feed the data or entering a wrong pin for more than 3 times.
Reasons may be any, but we need to follow the same procedure to get the card.We visit ATM to do a number of transactions other than withdrawing cash.
What to do when ATM card is stuck in the machine?
Firstly, call your customer care or visit the bank immediately and inform the same. Banks usually suggest blocking your card as there are chances of being misused.
Once the card is blocked, one can apply for the new card through phone banking or visiting the bank and applying for the same along with your ID proof.
There are chances of your card getting retrieved if the card and machine are of the same bank.
Means if your HDFC debit card is stuck in HDFC ATM, there is a possibility of getting your card back.
Else, you need to wait until your new card is delivered to your mailing address along with new PIN.
However, some banks do charge for the replacement card and some may not, depending on the bank.
The same procedure is applicable even if the credit card is stuck in the machine.