"The Bank is committed to the highest standards of compliance, corporate governance and ethics, and has in place systems and procedures to ensure that its business is conducted in compliance with laws and regulations.
The Bank has, therefore, with utmost responsibility, and after considering the nature of the alleged charges taken immediate steps to:
* Appoint Deloitte Touche Tohmatsu India Pvt Ltd; a leading accounting and audit firm, to carry out an independent forensic enquiry into the allegations and reported statements, as made by Cobrapost representatives, when secretly taping bank officials.
* Appoint M/s. Amarchand & Mangaldas & Suresh A Shroff & Co to examine the breaches, if any of the Bank's Code of Conduct & Ethical Standards, by any bank officials, in association with the Bank's internal departmental enquiry(ies), commenced to verify the truth or untruth or correctness, as the case may be, in the reported tapings of bank officials, as mentioned above.
* Carry out special audit of some of its Branches, where the reported video taping was done," HDFC Bank has said in statement.
The bank has said that its internal and external audits and inspections undertaken previously, and the action taken reports in this regard are being compiled and reviewed once again, to enable the Bank to reiterate that the internal checks and balances and processes for ensuring compliance with KYC norms and for prevention and detection of, and protection against money laundering activity are robust and adequate.