As many as 91 per cent of the respondents were found to be lacking awareness about the adverse impact of not paying their loan dues, according to Credit Sudhaar, a leading credit health improvement company.
The survey, which covered more than 300 people across eight cities, also found that about 85 per cent of the people did not have any idea about the presence of credit bureaus -- entities that maintain database of borrowers and help lenders to check their creditworthiness while giving away loans.
Delhi and Pune led with 1 out of 4 respondent being aware of Credit Bureaus. Besides, Delhi, Bangalore and Pune had more than 10 per cent respondents knowing their score.
"The primary objective of conducting the survey was to understand the cause and effect analysis of clients who have been through credit impairments. In other words, we wanted to understand the reasons for unavailability of credit to clients due to negative credit history and a low credit score," Credit Sudhar Co-founders Arun Ramamurthy and Gaurav Wadhwani said.
The survey revealed protection of credit as a major concern as none of the respondent had taken any steps to protect their identity from theft.
Moreover, 92 per cent of respondents are unaware of their credit scores -- ratings given by credit bureaus.
Besides, a mere four per cent of the people surveyed have checked their credit scores in last one year and 98 per cent of respondents could not decipher a sample credit report when they were shown one.
"The survey revealed that 91 per cent of the customers were not aware of the impact of non-payment of credit dues," Ramamurthy and Wadhwani said.
"We feel that a lot of this could have been avoided if they would have been aware of their credit health and the impact of non-payment of credit dues. We also realised during the survey that penetration of professional credit counselling is almost nonexistent in India, which leaves space for presence of credit advisory services," they added.