Insurance Regulatory and Development Authority (IRDA), the institution regulating the functioning of insurance industry in India, has asked life insurers to warn customers against false calls and fictitious offers. IRDA has also asked all life insurance companies to put a warning message in each of their product advertisement.
As per the IRDA notice, the message should also contain that neither IRDA nor its officials engage in activities such as sale of insurance or financial products nor do they invest insurance premiums. The message should also bear that IRDA does not announces bonuses. And, customers receiving such fictitious phone calls should lodge a complaint with the police giving details regarding the call and phone number.
Further, for every commercial or advertisement aired on electronic media from February 1, 2014, insurance companies are required to include the above messages together with voice format of the content in precise terms.