After the reports of debit card fraud, the Reserve Bank of India held with senior officials, the National Payment Corporation of India and card networked operators reviewed the steps taken by various agencies to contain the adverse fall out of certain card details alleged to have been compromised.
It has come to the Reserve Bank's notice on September 8, 2016 that details of certain cards issued by a few banks had been possibly compromised at ATMs linked to the ATM Switch of one of the service providers. The issue is currently being investigated by an approved forensic auditor, under PCI-DSS framework, the RBI said.
It further said the "number of cards misused, as per currently available information, is few. As a matter of abundant precaution, card network operators concerned were earlier advised to share the details of cards used during the period of such exposure".
The Reserve Bank urges the cardholding bank customers that it is a good practice to change the PIN and passwords periodically and not to share them with anyone for any reason.
Banks do not ask for card or account details from their customers, hence, customers may exercise caution and not reveal such information to any person on phone or email.