It's highly possible that you may have witnessed a number of problems with regards to receiving credit from a company with regards to bonus shares or rights shares in your demat account.
There have been many cases where an individual has sold his shares after the shares went ex-dividend but has not received dividend for the same.
What is SCORES?
SCORES is nothing but SEBI Complaints Redress System (SCORES), which helps solve grievances with regards to your broker, companies, dividend issues, rights issues, trading issues etc. SEBI will directly take-up the matter with the concerned intermediary or the company in question. This may lead to an amiable settle of issues in case an individual has one.
How to File A Complaint on Scores
You first need to visit scores.gov.in. Once you have visited the same you can see a complaint registration form. Fill in all your details in the complaint registration form. You have to then select a category against whom you have to file a complaint. These include listed companies, registrar of companies, brokers, stock exchanges, depository participants, mutual funds, merchant bankers etc. Once you are done with the filling of the application form and the correct category, the Securities and Exchange Board of India will take-up the matter with the concerned.
How fast the issue will be resolved would depend on the response from the concerned. Many individuals have said that they have received a response and that their grievances have been resolved.
Today, it is no longer easy to escape if there is a deliberate intention to cheat or harass. SEBI has come down hard on companies to protect the rights of individual shareholders. So, if you have an issue make sure you visit the above mentioned website and register your complaint and wait for a settlement of your issue.