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Doorstep Banking Services From Nationalised Banks: How To Register?


While doorstep banking services have been around for a while now, the coronavirus pandemic pushed demand for the home-based services among businesses. To keep financial services easily accessible and hassle-free, state-owned banks also offer Door Step Banking services with easy registration methods.

Recently, the two major public-sector banks in the country- SBI and PNB- have notified of these services and their registration options to customers via their Twitter handles.

PSU Doorstep Banking Services

PSU Doorstep Banking Services

Bank offers Doorstep Banking Services to its customers (Individual/Corporate) for pick up of cash from their premises/offices where proper KYC procedures have been followed. Customers have to just fill in the enrolment form and execute an agreement with its branch to avail the facility.

The cash is picked-up within normal business hours of the Bank. Complimentary pickup of cheques/instruments is allowed, along with cash pick-up.

Door Step Banking (DSB) agents in 100 major Centers across the country for offering different financial as well as non-financial services facilitate these services.

Services available

Services available

Pick-up services

  • Cheques/ drafts/ payorders.
  • New cheque book requisition slips
  • Form 15G and 15H
  • Acceptance of IT challan
  • Issuing standing instructions

Delivery services

  • Non-personal cheque book/ drafts/ pay orders
  • Term deposit receipts
  • Account statement
  • TDS/Form-16 certificate
  • Gift card

Other services

  • Cash withdrawal
  • Digital life certificate for pensioners
Banks covered

Banks covered

PSB Alliance is an umbrella setup of all Public Sector Banks, jointly offering important customer-oriented services envisaged by Government of India under EASE of Banking reforms.

The PSB Alliance Doorstep Banking Services may be availed by the customers of:

  1. State Bank of India (SBI)
  2. Punjab National Bank (PNB)- now merged with Oriental Bank of Commerce and United Bank of India
  3. Union Bank of India (UBI) -now merged with Andhra Bank and Corporation Bank
  4. Bank of Baroda (BOB)- merged with Dena Bank and Vijaya Bank
  5. Bank of India (BOI)
  6. Canara Bank- now merged with Syndicate Bank
  7. Central Bank of India
  8. Indian Bank
  9. Indian Overseas Bank (IOB)
  10. UCO Bank
  11. Bank of Maharashtra
  12. Punjab & Sindh Bank
How to register for PNB doorstep banking?

How to register for PNB doorstep banking?

If you are a customer of one of the above-mentioned banks who has completed KYC procedures, to register for doorstep banking you can call toll-free numbers:

  • 1800 10 37 188 or 1800 12 13 721

Note that registration of mobile number with the bank account is a must to avail these services.

On thethe Doorstep Banking App, login and select your bank. The app will ask for account details and an OTP will be sent to the registered mobile number for validation.

Once the OTP has been validated, the app will display Bank Name, Account No. (masked), Name, A/c Type, and Branch Name.

Upon verification, select the service request you wish to place along with the number of instruments and address for pick up.

The app allows you to choose from branches within a 10 km radius and also the preferred time slot for the agent to pick/deliver the instrument.

Note that the service is not free of cost. Your bank will deduct the amount for the service from your bank account.

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