MHA bats for ATM slips, bank transactions SMSes in Hindi

By Religare
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    Messages on bank transactions and slips in ATM machines may soon come up in Hindi if a proposal of the Home Ministry is accepted by the PSU banks, as part of the efforts to popularise the language in official business, said the media report.

    MHA bats for ATM slips, bank transactions SMSes in Hindi
    The Home Ministry's official language department said so far there is no facility for working in Hindi language on Internet banking websites, nor there is any facility to use Hindi in mobile banking applications of PSU banks.

    Banks must ensure that information sent to the customers by emails and SMSes on bank transactions should be in Hindi, the official language department said in a recent letter to the financial services department under the Finance Ministry.

    The Home Ministry wants the ATM machines to print slips in Hindi apart from English. It also wants option for customers to work in Hindi on Internet banking web portals.

    "The quality of use of Hindi in Core Banking Systems is to be improved and in Hindi-speaking states, this work should by default be in Hindi," the letter said.

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