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Indian Railways Launches Portal For Freight Service

By Staff

The Indian Railways has launched a portal for its clients who wish to transport goods with the national transporter.


The Railway department carries over 1.2 billion tonnes of freight traffic every year over its 68,000 km of its rail network. Introduction of a portal, which has been developed by the Centre for Railway Information Systems (CRIS), is a way for the railways to increase its revenue from freight operations.

Indian Railways Launches Portal For Freight Service

Businesses or the clients who want to book for freight operations with Indian Railways can view the distance/routes through Indian Railway's Rates Branch System or Indian Railway's Freight Operations Information System (FOIS) website. Booking of freight under its network can also be done digitally.

The Freight Business Development (FBD) Portal has been designed and developed with features which includes information regarding Rich Freight Calculator, GIS-based tracking of consignments, terminal dashboard, Details on Freight incentive schemes, Own-a-terminal and Own-a-Wagon scheme and process details, and rich FAQs updated regularly, to name a few.

The Customer is required to furnish a filled forwarding note containing details of commodity, Originating and Destination points (Railway Locations) etc. to the goods clerk/ chief goods supervisor at the Loading Location over Indian Railways. The customer can register their demand electronically from the place of their convenience through Indian Railway's Freight Operations Information System (FOIS) e-Demand Service


The FBD portal can be reached through "Freight Business" option available under the new 'Freight Services' feature added in the top menu bar of

The FB portal can also be accessed directly at

The "RailMadad" Grievance redressal portal of Indian Railways has also been integrated with the new FBD portal for queries.

Read more about: indian railways
Story first published: Thursday, October 1, 2020, 17:12 [IST]
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