To deal with the pandemic and avoid long queues at its ATM, country's leading public sector bank SBI has launched a unique doorstep ATM service. So, now when in need of cash, you won't need to rush to bank ATMs or visit a bank branch instead you can just send a Whatsapp message to the bank's number for the purpose.
The service has been initially started in Lucknow and if successful it shall be implemented in other cities too. Ajay Kumar Khanna, Chief General Manager, State Bank of India, Lucknow Circle informed the decision to launch this SBI phone call and SBI Whatsapp service via his official twitter handle. His tweet read, "This Independence Day @TheOfficialSBI for the Lucknowites has introduced the facility of Mobile ATM at their doorstep. Just dial or WhatsApp to let us know and we will do the rest."
This Independence Day @TheOfficialSBI for the Lucknowites has introduced the facility of Mobile ATM at their doorstep. Just dial or WhatsApp to let us know and we will do the rest.#SafeBanking— Ajay Kumar Khanna (@AjayKhannaSBI) August 17, 2020
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SBI Bank also has during such trying Covid 19 times has waived off SBI SMS banking charges as well as charges levied for non-maintenance of minimum balance.
The service however will primarily cater to senior citizens who can't go out with ease amid the pandemic.