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How to Avail Axis Bank's WhatsApp Banking Services?


Axis Bank is partnering with WhatsApp, a popular messaging app, to provide basic banking services to its customers. This strategy is in line with the Bank's ideology of 'Dil Se Open,' which aims to enhance customer focus and convenience through continuous innovation. Axis Bank WhatsApp Banking will be open 24 hours a day, seven days a week, including holidays, and will be available to all bank customers and non-customers. Since it uses a protected end-to-end encrypted messaging channel, it is fully secured.


How to Avail Axis Bank's WhatsApp Banking Services?

Axis Bank Banking Services on WhatsApp

Customers can use WhatsApp Banking to communicate with Axis Bank about their banking transactions, as well as receive information such as the location of the closest branch, ATM, or loan centre, and apply for different banking items. They can also use the secure end-to-end encrypted messaging channel to block their credit or debit card.

You can subscribe via the following options:

  • Send Subscribe to Axis WhatsApp Banking via WhatsApp to 7036165000
  • Sending START as an SMS to 7036165000
  • Giving a missed call on 7036165000

You will receive a welcome message via WhatsApp from Axis Business Account. Once you have subscribed. This will confirm your service subscription. To start a session, save the number 7036165000 in your phone's contacts and simply send a "Hi" on WhatsApp.
When you start a conversation, you'll see a list of services that you can use for WhatsApp Banking.

For desired banking services, you can also choose from the following options:

1️⃣ Account/Cheque services 🏦
2️⃣ Credit Card services 💳
3️⃣ FD/RD services💰
4️⃣ Loan services 💸
5️⃣ Block Credit/Debit Card 🚫
6️⃣ Pre-approved offers ✅
7️⃣ Locate ATM/Branches 🏧
8️⃣ Apply for Products ✒️
9️⃣ Clear your Dues 📝

Just type the corresponding option number, e.g. enter 3 for FD/RD-related services and press send.

Fixed Deposit

Generate List of Fixed Deposits

View your FD details

Open Express FD


Get your Account Balance

Generate Account/Mini Statements

Order Cheque Book, Open Video KYC Instant Savings Account


Block Debit Card

Credit Card

Get your Outstanding Amount, Available Credit Limit

Summary of Credit Card, Bill Payment details

Block your Credit Card

More Services

Ask us Anything

Get Pre-Approved Personal Loans in WhatsApp

Apply for our Banking Products

Locate Axis Bank Branches/ATM

To stop getting WhatsApp messages from the bank, text STOP to 7036165000.

Read more about: axis bank mobile banking
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