The country's leading lenders State Bank of India and Punjab National Bank in a bid to caution their customers against increasing incidents of cybercrime or online banking theft time and again come up with precautionary steps they need to take to not fall prey to such frauds.
On its official twitter handle, State Bank of India @The Official SBI, the bank said "We advise our customers to be alert of fraudsters and not to share any sensitive details online or download any app from an unknown source".
Further to this the largest PSB has shared some 5 tips to avoid such incidents wherein it has asked customers to not share their personal or financial or other data, not to get lured and respond to unsolicited offers received over email, SMS etc. among others.
We advise our customers to be alert of fraudsters and not to share any sensitive details online or download any app from an unknown source.#StaySafe #StaySecure #BeAlert #CyberSecurity #CyberSafety #SBIAapkeSaath pic.twitter.com/swhJjjlIcY— State Bank of India (@TheOfficialSBI) June 13, 2021
Also, via another tweet the bank asked its customers to avoid cash transactions amid Covid 19 and instead switch to NFC or Near Field Communication to carry out contactless payments.
Likewise, PNB also via its twitter handle Punjab National Bank@ PNB India on June 9 tweeted that if the bank's customers want to connect with its call center then they need to always search the official website of the bank for official contact numbers and stay safe.
Tapping and dialing directly from browser on any number can make you vulnerable to fraudulent activities.
Tapping & dialing directly from browser on any number can make you vulnerable to fraudulent activities. To report #CyberCrime, visit: https://t.co/qb66kKVmLw— Punjab National Bank (@pnbindia) June 9, 2021
Be mindful of what you tap on!#BeCyberSafe pic.twitter.com/ii8Eo2sVcZ
Nonetheless if you confront or fall prey to such fraudulent incidents, immediate complaint should be filed with the National Cyber Crime Reporting Portal cybercrime.gov.in or the local police. Also, the incident has to be reported to the bank so that it knows the incident and can arrive at the best possible solution in the best interest of its customers.