There are many mobile applications by Indian Railways for helping to avail many services including onboard cleaning, ticketing, grievance redressal, etc.
The Railways launched an integrated mobile application to cater to various passenger requirements, including ticket booking, inquiry, on-board cleaning and ordering meal on a single platform. The app Rail SAARTHI was launched by Railway Minister Suresh Prabhu.
Currently, there are multiple mobile apps by the Railways. To use different services, users need to search and download each application separately. In order to provide better customer experience, there was a need for an integrated application which could give a single window interface for these services, Prabhu said after launching the app. Get Train Tickets Delivered To Home On Cash On Delivery
Rail SAARTHI uses
The Rail SAARTHI (synergised advanced application rail travel help and information) such as safety for women, complaint facility and suggestion for improvement, he said. One can also book air ticket through the app and give feedback. What Is Vikalp Scheme? How Will You Get Train Tickets Under This Scheme?
How to get the app and use it
You can download the Rail SAARTHI app by these steps:
Go to the Playstore
Search for Rail SAARTHI app
Click on the app and install it
You can download the app free by clicking here
Now open the app and select the category either Reserved / Unreserved.
Fill the required details and click at submit option.
Keep the user name and password remember for further use.
Quota facility for differently-abled
Prabhu also announced a quota facility for differently-abled people in 3AC coach and extending the advance booking period for foreigners to 365 days from present 120 days. Now a lower berth in a 3AC coach will be reserved for physically-challenged people and the middle for the individual accompanying them. However, there will be only one such berth in the 3AC coach of a train. Until now the quota provision was only in the sleeper class 2 berths which have now been extended to the 3AC as well. How To Book Train Tickets Using Paytm