The Common Service Centers (CSC), backed by the government of India are information and communication technology (ICT) enabled front end service delivery points which provides a range of services to the common man be it for the delivery of social, financial, government, social and private sector services in the area of banking, education, insurance, entertainment, pension, FMCG products, agriculture, health care and so on. You can check your nearest Common Service Center (CSC) in your state from the drop-down list to search a list of Common Service Centers.
Choose your state from the below-mentioned list to get the list of Common Service Centers.
The Common Services Centers or CSC is a programme initiated by the Ministry of Electronics and IT, Government of India.
These centres act as an access point for delivery of several government-run schemes across the country and hence contributing to a digital and financially inclusive society.
With its PAN Indian presence, these centers are more than service delivery points in the rural parts of the country. The centers are positioned as change agents which promote rural entrepreneurship apart from building rural capacities and livelihoods.
The CSC e-Governance Services India Limited is a special purpose vehicle established under the Companies Act of 1956 by the Government of India to supervise the implementation of the CSC schemes in India and it helps to provide a centralized collaborative framework for the distribution of services to citizens through these centres apart from ensuring sustainability and systemic viability of the scheme.
The Common Services Centers or CSC was started by the government of India as a part of the National E-Governance Plan Scheme to provide government to citizen (G2C) and business to citizens (B2C) services under Bharat Nirman. The main aim of these centres is to provide doorstep services to the citizens of India. Under this scheme, a budgetary allocation has been done to create 1,00,000 CSC in rural areas and around 10,000 CSC in urban areas. The main aim of these centres is to provide cost-effective and high-quality e-governance services to Indian citizens.
The scheme is implemented under the public-private partnership framework and its features include
Currently, one CSC will cover a cluster of 6 villages (6,00,000 villages are networked).
Services Provided at Common Services Centers (CSC)
The Common Services Centers provides the following list of services at its centres and acts as a one-stop-shop for securing
The CSC model comprises of a three-tier structure
1. State Designed Authority (SDA)
SDA will be appointed by the state government and will be mainly responsible for managing the implementation of CSC services across the state.
2. Service Center Agency (SCA)
SCA will be the owner of the common services centre and will be responsible to set up the CSC and select the locations from the CSC. It mainly promotes the CSC which are present in the rural areas through several promotion campaigns which will be set at local or state levels. The SCA will be responsible for the division of 500 – 1000 CSCs.
3. Village Level Entrepreneur
The village-level entrepreneur (VLE) will be the CSC operator. One VLE will cover 6 villages.
Government to Consumers
Under this category, the list of services are provided by the government to its countrymen and it includes
Business to Consumer
The Common Services Centers also provides services offered by business houses which are related to booking tickets, e-commerce business, e-learning, CSC bazaar and so on.
The list of services under the business to consumer includes