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CSC Locator

The Common Service Centers (CSC), backed by the government of India are information and communication technology (ICT) enabled front end service delivery points which provides a range of services to the common man be it for the delivery of social, financial, government, social and private sector services in the area of banking, education, insurance, entertainment, pension, FMCG products, agriculture, health care and so on. You can check your nearest Common Service Center (CSC) in your state from the drop-down list to search a list of Common Service Centers. 

Choose your state from the below-mentioned list to get the list of Common Service Centers.

CSC Locator State Wise

About Common Services Centers

The Common Services Centers or CSC is a programme initiated by the Ministry of Electronics and IT, Government of India.

These centres act as an access point for delivery of several government-run schemes across the country and hence contributing to a digital and financially inclusive society.

With its PAN Indian presence, these centers are more than service delivery points in the rural parts of the country. The centers are positioned as change agents which promote rural entrepreneurship apart from building rural capacities and livelihoods.

The CSC e-Governance Services India Limited is a special purpose vehicle established under the Companies Act of 1956 by the Government of India to supervise the implementation of the CSC schemes in India and it helps to provide a centralized collaborative framework for the distribution of services to citizens through these centres apart from ensuring sustainability and systemic viability of the scheme.

The Common Services Centers or CSC was started by the government of India as a part of the National E-Governance Plan Scheme to provide government to citizen (G2C) and business to citizens (B2C) services under Bharat Nirman. The main aim of these centres is to provide doorstep services to the citizens of India. Under this scheme, a budgetary allocation has been done to create 1,00,000 CSC in rural areas and around 10,000 CSC in urban areas. The main aim of these centres is to provide cost-effective and high-quality e-governance services to Indian citizens.

Features of Common Services Centers

The scheme is implemented under the public-private partnership framework and its features include

  • To build rural capacities and livelihoods
  • To provide private sector services
  • To position as a change agent to various government and non-government services
  • To focus on rural entrepreneurship
  • To provide a one-stop solution for several governments to citizens and business to citizens services.
  • To provide multi-dimensions initiative (based on community requirements)

Currently, one CSC will cover a cluster of 6 villages (6,00,000 villages are networked).
Services Provided at Common Services Centers (CSC)

The Common Services Centers provides the following list of services at its centres and acts as a one-stop-shop for securing

  • Insurance
  • Birth Certificates
  • Passport
  • Aadhaar Card Enrollment
  • Death Certificates
  • E-Nagrik and E-Services
  • Election Card
  • Pension Services
  • PAN Card
  • NIOS Registration and so on

Structure of Common Services Centers (CSC)

The CSC model comprises of a three-tier structure

1. State Designed Authority (SDA)

SDA will be appointed by the state government and will be mainly responsible for managing the implementation of CSC services across the state.

2. Service Center Agency (SCA)

SCA will be the owner of the common services centre and will be responsible to set up the CSC and select the locations from the CSC. It mainly promotes the CSC which are present in the rural areas through several promotion campaigns which will be set at local or state levels. The SCA will be responsible for the division of 500 – 1000 CSCs.

3. Village Level Entrepreneur

The village-level entrepreneur (VLE) will be the CSC operator. One VLE will cover 6 villages.

List of Services Provided at Common Service Centers 

Government to Consumers 

Under this category, the list of services are provided by the government to its countrymen and it includes

  • Passport
  • NIOS Registration 
  • Insurance Services
  • E-Nagrik and E-District Services (Birth/Death Certificates)
  • PAN Card
  • Apollo Telemedicine
  • Aadhaar Printing and Enrollment
  • Premium Collection Services of Insurance Companies (SBI, LIC, ICICI Prudential and so on)
  • Electoral Services
  • NIELIT Services
  • E-Courts and Results Services
  • State Electricity and Water Bill Collection Services
  • Services of Department of Post
  • IHHL Project of MoUD (Swachh Bharat)
  • Cyber Gram
  • Digitize India
  • Pension Services

Business to Consumer

The Common Services Centers also provides services offered by business houses which are related to booking tickets, e-commerce business, e-learning, CSC bazaar and so on.

The list of services under the business to consumer includes

  • Mobile and DTH Recharge
  • Agriculture Services 
  • Online Cricket Course
  • Ticket Booking Services – Flight, Bus, IRCTC
  • CSC Bazaar  
  • English Speaking Course
  • E-Commerce Sales (Book, Household items, Electronic good and so on)
  • E-Learning
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