To apply for a new PAN card, citizens would traditionally go to an agent and wait in line at the issuance office (which is only open from Monday to Friday between 9:00 am to 6:00 pm) but this can be time-consuming. Thanks to the government of India's "Digital India" movement, taken by the government of India, you can now apply for your new PAN card or make the corrections using just your smartphone.
The government's mobile application known as UMANG (Unified Mobile Application for New-age Governance) app launched year, allows you to access many services with ease. You can apply for your new PAN card with the help of UMANG App. Following are step by step guidelines on how you can get it done both online and offline.
Your mobile number needs to be registered with Aadhaar to avail the e-KYC and e-sign service so that you can successfully complete the whole application process online.
The e-KYC allows you to use the same details as your Aadhaar (like name, photograph, etc) in your PAN. This way, you do not need to worry about uploading a photograph or signature to complete the process.
Download the UMANG app and launch it. You can find the UMANG app on your Play Store (android) or the App Store (iOS).
Go to 'All Services' and look for My PAN with the blue icon.
Click on 'New PAN Card' and then select 'e-KYC'.
E-KYC is Aadhar enabled and requires you to fill your details as per your Aadhar. Make sure your mobile number is linked to your Aadhar to receive your OTP.
On selecting E-KYC, read the guidelines, scroll down and select proceed. Fill all your personal details as per Aadhar. You can choose Aadhar as your proof of residence, identification extra and the same picture for the PAN card display.
On completion of the e-KYC and e-sign, you can make payment online to complete your application successfully.
You can download the 49A form using 'PAN Query' option. Fill the form and submit it in your nearest UTIITSL office. Find the address to your nearest location by choosing the 'Contact Us' option (last option) in the 'My PAN' page.
Receipt of PAN Card
The PAN card will be sent to your address by post. You can track the status using 'Pan Query' with your application number.
PAN Card details correction
You can also correct the details of your existing PAN using the 'Correction/Change in PAN Card (CSF) option. This requires Aadhar based e-sign for completing your form online.
Fill all the details, especially ones that need correction. Your application will be complete on payment of the fee.
You will receive your PAN card through post and can track the movement using the 'Pan Query' option on My PAN.
You can also avail the offline mode option by downloading the correction form using 'Pan Query' and submitting it at your nearest UTIITSL office.