Soon, this one-of-a-kind service will be offered in Chandigarh, Coimbatore, Gurgaon, Pune, and Ranchi. According to a statement released today by the Ministry of Petroleum and Natural Gas, a new service will be launched soon that will allow LPG customers to choose which distributors they want to replenish their cylinders from.
The consumer will be provided a list of delivering distributors along with their performance rating when scheduling an LPG refill through the mobile app/customer portal using their registered login. To receive an LPG refill, the customer can choose from any of the distributors on the list that are available in his or her area. The service will not only provide clients more options, but it will also encourage healthy competition among distributors to supply customers with the best in class services and improve their performance ratings.
How to Register for LPG Portability?
Step 1: Visit www.mylpg.in
Step 2: Select the company
Step 3: Register themselves on the site if not registered already
Step 4: View the available distributors in the cluster, as well as their star ratings for refill delivery performance (5 Star-Excellent, 4 Star-Good, 3 Star-Average, 2 Star-Below Average, and 1 Star-Poor).
Step 5: Choose the distributor
Step 6: Email confirming the registration
Digital LPG services
The Oil Marketing Companies under the Ministry of Petroleum and Natural Gas are constantly improving their facilities to give a smooth digital experience to clients, as part of the Digital India agenda. Because of the constraints imposed by COVID-19, the necessity for contactless transactions has grown even more urgent. OMCs have used technology to implement the following digital initiatives to assist clients in booking and paying for LPG refills via digital platforms.
How to apply LPG portability from online and Mobile App?
How to apply LPG portability from website and Mobile App?
Customers can schedule refills, update personal information, apply for portability, transfer of service, change of address, and other refill-related services.
Indane : https://cx.indianoil.in and IndianOil One mobile app
Bharat Gas: https://my.ebharatgas.com and Hello BPCL mobile app
HPGas: https://myhpgas.in and HP Pay mobile app
How to apply for Refill Booking through IVRS and SMS number?
Indane: 77189 55555
Bharat Gas: 7715012345 / 7718012345
HPGas: https://myhpgas.in and HP Pay mobile app
How to apply for Refill Booking through Missed Call?
Indane: 84549 55555
Bharat Gas: 7710955555
HPGas: 9493602222
How to apply for refill booking through WhatsApp?
Indane: 75888 88824
Bharat:1800224344
HP Gas: 9222201122
LPG connection from Umang App
Customers can also book LPG refills through the UMANG (Unified Mobile App for New Governance) app or the Bharat Bill Pay System applications and platforms, in addition to the aforesaid digital means. Customers can now order refills and make purchases through popular e-commerce apps such as Amazon, Paytm, and others.
LPG connection Portability for LPG consumers
LPG clients have the option of transferring their LPG connection to another distributor covering the same area via the web-portals and mobile apps of their respective OMCs.
Customers can choose an OMC distributor from a list of distributors covering their area and choose for the porting of their LPG connection using their registered login. The source distributor has the option of contacting the customer and persuading him or her to change his or her mind. If the customer is not convinced, he or she has three days to withdraw the portability request. Otherwise, the connection is instantly transferred to the intended distributor.
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