Frequent traveller but don't want to wait for toll payments at toll plazas? You can apply for the National Highway Authority of India's (NHAI) 'FASTag' which is an electronic toll collection card. The Government of India mandated that all vehicles passing through toll plazas in India pay tolls using FASTag. FASTag is a programme developed by NHAI for electronic toll collection at toll plazas along national highways. Money is deducted from the FASTag account every time a vehicle crosses a toll plaza on a highway, so it is important to check the FASTag balance to avoid any inconvenience. Customers of HDFC can easily check their hdfc card balance by following a few simple steps. Here is a step-by-step guide on how to check hdfc fastag card balance.
What is a FASTag?
FASTag is an NHAI-issued device that collects toll tax payments on the road via Radio Frequency Identification (RFID). The FASTag is linked to a bank account or prepaid card, and tax is deducted directly from your account whenever you cross a toll plaza. It is easy to add money to your FASTag account and scan your FASTag while crossing a toll plaza.
Benefits of FASTag
- FASTag saves users time and fuel because the RFID automatically scans the tag number and deducts the appropriate toll charges from the account.
- All FASTag users have the option of receiving SMS or e-mail notifications about toll deductions and outstanding balances.
- Using the FASTag login, users can view and download toll charge statements..
How to Check HDFC FASTag balance?
here are four simple and easy ways to check FASTag balance:
Log on to account:
The complete statement of your FASTag account will be available on the website of your issuer agency. You can check your FASTag balance as well as a statement of all deductions by logging into your HDFC Bank FASTag account. Before you can log in, you must first register as a retail customer with the bank.
- Login using your user ID or wallet ID. You can find your user ID in the email sent to the registered e-mail ID/ Mobile Number
- Enter your password
- Now,Click login to access your FASTag portal.
- Now, you can easily access and manage your FASTag account.
Via SMS:
- Whenever a toll tax is deducted from your FASTag account, a message of deduction is received at your registered mobile number.
- Look for the most recent FASTag deductions message you received.
- You can easily determine your current balance.
Via Email:
- When your FASTag balance is deducted, you will receive an email notification at your registered email address. Monthly statements will also be emailed to you.
- Simply check your emails to determine the FASTag balance.
Call customer care:
To inquire about your FASTag balance, call HDFC Bank at 1800-120-1243. For a quick FASTag balance check, dial 720-805-3999 from your registered mobile number.
FAQS
What is the minimum recharge amount for an HDFC FASTag card?
The FASTag wallet requires a minimum recharge of Rs100. You can customise the amount for each recharge based on your travel and needs.
What happens to my FASTag balance if I close my FASTag account?
You will be refunded the FASTag balance if you have completed all Know Your Customer (KYC) formalities. Within seven working days of closing the wallet, you will be issued a demand draught for the remaining balance.
What should I do if an incorrect deduction appears on my FASTag balance?
If you believe you have been overcharged, you can contact HDFC Bank. You can report an incorrect deduction of FASTag balance by calling the customer service number or logging into your FASTag account. If your request is found to be genuine, the agency will review it and refund the amount.
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