How HDFC Life Policyholders can pay premiums through NPCI's UPI 123PAY.

UPI 123PAY is a payment method that uses a pre-programmed IVR (Interactive Voice Response). Customers will be able to conduct financial transactions with or without an internet connection using this platform.This unique voice-based premium payment feature makes paying HDFC Life premiums much easier. This solution will also provide HDFC Life policyholders who are not accustomed to making digital payments with more control over their policies by allowing them to do so with a single IVR call. Here is how hdfc life policyholders can pay premiums through npci's upi 123pay.

HDFC

What is UPI 123Pay?

UPI 123PAY is a payment method that uses a pre-programmed IVR (Interactive Voice Response). Customers will be able to conduct financial transactions with or without an internet connection using this platform. Users can use this service in a variety of regional languages, including Hindi, Marathi, Gujarati, Punjabi, Kannada, and Tamil.

The Reserve Bank of India (RBI) and the National Payments Corporation of India (NPCI) created and launched UPI 123PAY, a voice-based payment feature, to boost the use of digital financial services. Voice payments through IVR numbers, proximity sound-based payments, missed call-based payment methods, and app-based scan and pay on feature phones allow users of smartphones and feature phones to execute a variety of digital transactions using UPI 123PAY.

How does it work?

Only after making a secure phone call to the UPI number 080 4516 3571 and completing the UPI on-boarding procedures will a customer be able to begin trading.

How to link your bank account with UPI 123PAY?

  • Dial any IVR number.
  • Choose your language
  • Choose whether or not to register your bank account.
  • Enter your debit card information.
  • Set the UPI PIN
  • Bank account successfully connected to UPI 123PAY

FAQs-

Is a smartphone needed to make a UPI payment?

No, you do not need a smartphone to make a UPI payment using UPI 123PAY.

Is an UPI pin needed for UPI 123Pay?

When you sign up for UPI 123Pay, you must generate a UPI PIN. Every time a consumer does a transaction, he is required to enter his UPI PIN.

What happens if the wrong pin is used to authorize UPI 123 Pay?

If the consumer enters an incorrect UPI PIN, the transaction will fail and you will have to restart the procedure. If a consumer repeatedly enters the erroneous UPI PIN, the bank will temporarily prohibit him from transmitting money via UPI from his bank account.

How to authorize a UPI 123Pay transaction with my UPI PIN?

The UPI PIN is a 4-6 digit pass number that you create/set when you first register with the Mobile App/IVR/any other channel, and you must enter this UPI-PIN to authorise any bank transactions.

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