How To Avail Phone Banking, Missed Call Banking & SMS Banking Service of IPPB?

Customers of the India Post Payments Bank (IPPB) can not only use digital banking services, but they can also use missed call banking, phone banking, and SMS banking. Customers can undertake various basic banking activities from the comfort of home and at any time using any of these services. The best aspect about these services is that they are accessible at any time and from any location, and they do not require an internet connection. This means that whether you are an IPPB customer from a metro, urban, semi-urban, or rural location, you can access your bank account without visiting the nearest branch of IPPB. Here, we'll go through the IPPB's SMS Banking, Missed Call Banking, and Phone Banking services, so that you can have a better idea of how to operate them.

IPPB Phone Banking Service

You can get information about your bank account, IPPB's products and services, and address your concerns via IPPB's phone banking service. You must dial toll-free number 155299 to get this service, which is available in 13 languages via IVR (Interactive Voice Response) and eight languages via an agent-supported channel. You can also book doorstep banking services and receive instant assistance to your complaints with this service, which is available 24 hours a day, 7 days a week. According to the website of IPPB, here are the phone banking services that can be availed by dialling toll-free number 155299.

• Information on IPPB's products/services
• Information on the last five transactions
• Call-back function
• Queries related to interest rates
• Account-related information
• Issuing of account statement
• Book a request for Doorstep banking services
• Balance and transaction-related details
• Cheque and clearing-related queries
• Any other banking-related queries

IPPB Missed Call Banking Service

You can easily access basic bank details such as balance inquiries and the generation of mini statements. To use the IPPB's missed call banking service, initiate a missed call to 8424054994 using your mobile number linked with your savings or current account. You can then make a missed call to the following numbers to get services 24 hours a day, seven days a week. Services available through missed call banking of IPPB are listed below.

• Balance enquiry: Missed call to 8424046556
• Mini statement: Missed call to 8424026886

IPPB SMS Banking Service

India Post Payments Bank also offers SMS banking to its customers, allowing them to promptly access account information anytime and from anywhere. Customers must register their mobile number with IPPB for SMS banking in order to use the service. They can type "REGISTER" and send it to 7738062873 from their registered mobile number linked with savings/current account. Customers of the IPPB can access the services listed below by sending an SMS to the IPPB's SMS Banking number 7738062873.

• Balance enquiry: Type "BAL" and send it to 7738062873
• Mini statement: Type "MINI" and send it to 7738062873

Note

Customers of the IPPB can call 155299 regarding concerns and this service is chargeable as per your telecom plan. They can call the toll-free number 1800 8899 860 to report fraudulent transactions or to deactivate debit cards. This toll-free number will be available from 1st March 2022 according to IPPB. IPPB customers can also send an email to [e-mail] or send a written application to (India Post Payments Bank Ltd., Corporate Office, 2nd Floor, Speed Post Centre, Bhai Veer Singh Marg, Market Road, New Delhi-110001) in order to submit a query or resolve their pending concerns if any.