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How To Check LIC Policy Status Online & Offline?


LIC delivers a range of online services to streamline transactions and adapt quickly to the needs of its varied customer base. LIC's e-services grant you access to almost all of the services that were formerly only accessible in the branches. In today's, hectic world it's all too easy to forget about insurance premiums, and occasionally even the notice period goes forgotten. To prevent this, you can monitor your life insurance policies on a regular basis to keep track of potential premium payments. Previously, seeking out the status of one's LIC policy required a visit to a LIC branch office or calling an agent. Tracking the status of the policy is only a single button away, thanks to the insurer's web portal, which provides a range of services. Customers can also monitor the status of their policy or premium payment using LIC's mobile services. When contacting customer support or checking your policy status online, please ensure you have your policy number handy. By following the procedures listed below both registered customers and new customers can check their policy status online and offline.

LIC registration process for a new user online

LIC registration process for a new user online

To check the status of your LIC status online, you must first create an account on the website. Take the steps listed below for the same:

  • Visit LIC's e-service portal and click on the 'New User' option
  • Now duly fill the registration form and create a username and password
  • For validation, an automated email will be sent to your given email-id.
  • You will have the option to enter the specifics of your current policies once you have completed your registration.
  • Download the form, sign it, and send it to the nearest LIC branch where one of your policies is operated after filling in the specifics of all your policies.
  • You will get an acknowledgment from the branch, either in the form of an email or a printed receipt.
  • Your policies will be checked and verified by the branch. You will be able to monitor the status of the policies electronically once the enrolment process has finished.
A guide to check LIC policy status online

A guide to check LIC policy status online

It is essential to evaluate the status of your LIC policy on a regular basis. It will let you ensure that you've paid your insurance on or before the deadline or that your plan is still active. Take the steps below to confirm your LIC policy status online:

  • Visit and click on 'Registered User'
  • Now enter your login credentials i.e. User ID and password
  • Now click on 'Policy Status' option and you'll see a chart of all the LIC policies you've registered for.
  • To find out the status of any particular policy on the list, click on the policy number. You will also see other specifics about the policy, such as the upcoming premium due date, the sum assured, policy tenure, policy name, and so on.

Procedure to track LIC policy status for a new user

On the home page, there is an option to enroll for e-services. If you're a first-time customer, you'll need to complete the online registration form and create username and password. A confirmation email will be sent to your registered email address following effective registration. Click on the link of the confirmation email to get directed to a page where you can link your policy to your account. Enter the specifics of your policy, such as the policy number, premium amount, date of birth, etc, on this tab, and then click on ‘Submit'.

Steps to check LIC policy status for a registered user

Steps to check LIC policy status for a registered user

By signing in to the LIC India website with the username and password, users can access details about premium payments, group plans, and more. If you are a registered customer, take the steps below to verify the status of your LIC policy:

  • Visit LIC India website and under the 'Online Services' section click on 'Customer Portal'
  • It will take you to the login page, where you need to click on 'Registered User'
  • Now enter your username, date of birth and password and click on 'Go'
  • Now select the View Enrolled Policies option from the list of options.
  • Now you will be redirected to a page that outlines all the policies that you have enrolled for.
  • By clicking on the policy number, you can now track the status of your policy.
Procedure to check LIC status offline

Procedure to check LIC status offline

Customers can verify their policy details without signing in to the LIC website using the SMS and Voice Call service. So, even though you aren't registered with the portal, you can still monitor the status of your policies using the LIC's call and SMS services. This implies that you do not lose out on any essential updates if you do not have access to the internet.


Type ASKLIC followed by the policy number and send it to 56767877 or 9222492224 from your registered mobile number to get the status of your policy via SMS. Refer below for the SMS codes:

To get an update for installment premium: ASKLIC PREMIUM

To get an update on the bonus amount: ASKLIC BONUS

To get an update for revival amount: ASKLIC REVIVAL

To get an update on the available loan amount: ASKLIC LOAN

To enquire the status for nomination specifics: ASKLIC NOM

SMS Codes to check LIC pension policy status

To check the LIC pension policy status type the SMS code given below and send it to 56767877 from your registered mobile number:

To check IPP policy status: ASKLIC STAT

To verify the existence certificate due: ASKLIC ECDUE

To check the last annuity release date: ASKLIC ANNPD

To check the annuity amount: ASKLIC AMOUNT

To get cheque return information: ASKLIC CHQRET

Via calling customer care

Via calling customer care

Customers can also get instant updates about their insurance policies through the LIC's IVRS service, which is available 24x7x365. You can use the service to look up all policy-related information by merely entering their policy number. You can contact the LIC helpline numbers listed below for voice assistance service:

For MTNL and BSNL users: 12151

For other landline and mobile users: Dial city code followed by 12151

Zone wise customer care number

Users can also contact the zonal or regional offices for any policy-related concerns. Central Zone, Eastern Zone, East Central Zone, Northern Zone, North Central Zone, Southern Zone, South-Central Zone, and Western Zone are the eight regions that these regional offices are classified into. Below are the customer service numbers for all the LIC customer support centres that fall under the above zones.

Central Zone

Central Zone

Bhopal 0755-2676254
Bilaspur 07752-2203732
Gwalior 0751-2448606
Indore 0731-2523513
Jabalpur 0761-2671079
Raipur 0771-2583062
Satna 07672-228100
Shahdol 07652-248469

Eastern Zone

Asanol 0341-2256012
Berhampur 0680-2296390
Bhagalpur 06412-2322016
Bhubaneswar 0674-2303140
Cuttack 0671-2307857
Hazaribagh 06546-272611
Jamshedpur 0657-2320564
Muzaffarpur 0621-223904
Patna 0612-2204067
Sambalpur 0663-2541388
Begusarai 0624-3245265
Bongaigaon 03664-228281
Guwahati 0361-2638404
Howrah 033-22434614
Jalpaiguri 03561-255443
Jorhat 0376-2361613
Kharagpur 03222-253302
KMDO-I 033-22126122
KMDO-II 033-23970025
KSDO 033-23342708
Silchar 03842-241716
North-central zone

North-central zone

Aligarh 0571-2420066
Allahabad 0532-2401854
Bareilly 0581-2301712
Dehradun 0135-2668231
Faizabad 5278-244261
Gorakhpur 0551-2230322
Haldwani 05946-267886
Kanpur 0512-2368546
Lucknow 0522-2624214
Meerut 0121-2671201
Varanasi 0542 2454420

North zone

Ajmer 0145-2661878
Amritsar 0183-2556658
Bikaner 0151-2225920
Chandigarh 0172-2784620
Delhi-I 011-28844132
Delhi-II 011-28822223
Delhi-III 011-28855115
Jaipur-II 0141-2713708
Jaipur-I 0141-2745834
Jalandhar 0181-2459826
Jodhpur 0291-2657849
Karnal 0184-2266580
Ludhiana 0161-2521838
Rohtak 1262-228328
Shimla 0177-2629212
Srinagar 0191-2475839
Udaipur 0294-2488581
South-central zone

South-central zone

Bangalore I 080-22966515
Bangalore II 080-22966812
Belgaum 0831-2438808
Dharwad 0836-2441968
Hyderabad 040-23420771
Kadapa 08562-247017
Karimnagar 0878-2240597
Machilipatnam 08672-223372
Mysore 0821-2495764
Nellore 0861-2323072
Raichur 08532-232432
Rajahmundry 0883-2423832
Secunderabad 040-27665039
Shimoga 08182-251320
Udupi 0820-2536907
Vizag 0891-2533211
Warangal 0870-2579364

Southern zone

Chennai 2 044-23451551
Coimbatore 0422-2303503
Ernakulam 0484-2361938
Kottayam 0481-2580121 / 0481-2580102
Kozhikode 0495-2728746
Madurai 0452-2537778
Salem 0427-2411487
Thanjavur 04362-233678
Tirunelveli 0462-2560925
Trivandrum 0471-2540932
Western zone

Western zone

Ahmedabad 079-25511419
Amravati 0721-2660145
Aurangabad 0240-2329299
Bhavnagar 0278-2421963
Gandhinagar 079-232-38250
Goa 0832-2438418
Kolhapur 0231-2661135
Mumbai-1 022-22028225 / 022-66599066
Mumbai-2 022-24010375 / 022-30492020
Mumbai-3 022-67819220
Mumbai-4 022-66599233
Mumbai-SSS 022-26267050
Nadiad 0268-2532134
Nagpur 0712-2546436
Nanded 02462-221777
Nashik 0253-2317607
Pune-1 020-25512969
Pune-2 020-24217638
Rajkot 0281-2483210
Satara 02162-224708
Surat 0261-2801407
Thane 022-25829702 / 022-25827728
Vadodara 0265-2225188
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