SBI Customers Can Update KYC Through YONO App; Here's How

SBI informed its customers via a post on X (formerly Twitter) on December 21, 2023, that periodic updation of KYC is a regulatory requirement.

The Reserve Bank of India has been regularly simplifying KYC-related instructions for enhancing customer convenience within the framework prescribed by the Prevention of Money Laundering Act, 2002 (PMLA).

SBI customers can visit any nearest branch to update their KYC in case there is any change in their address. If the customers' submitted KYC information is the same, they can just submit a duly filled and signed prescribed format (Annexure A) for updating the KYC papers in the account. This can be submitted to the Bank branch: in person, via mail, or via your registered email address.

If there is any change in KYC details, customers must carry their original KYC documents and one photo when they are visiting the bank branch to update the most recent KYC documents associated with their account. You need to fill out the Annexure C-Self Declaration form for KYC updation if there is any change in address along with other documents.

How to update SBI KYC through YONO?

The below KYC updating steps via the yono app are only for those SBI customers where there is no change in KYC or KYCR number.
Step 1: Log in to the YONO app
Step 2: Go to SERVICE REQUEST in menu on the top left of home screen.
Note: This menu will be available to only those customers whose KYC updation is due.
Step 3: Click on the update KYC icon
Step 4: Enter profile password and submit
Step 5: Verify the address populated
Update occupation parameters (if required)
Update income parameters (if required)
Update KYC address details (if required)
Choose the option of updation of KYC address details as (yes or no)
Tick the undertaking box and press the next button.
Step 5: Enter the OTP sent on the registered phone number and submit.