SBI- How to withdraw cash through doorstep banking service

Doorstep banking is one of the best services provided by banks, especially for senior citizens and customers with disabilities. Customers who are senior citizens, differently-abled people, people with certified chronic illnesses, and the visually impaired can use a doorstep banking service provided by the country's largest public lender.

Senior citizens over the age of 70, differently-abled or infirm individuals (with a medically certified chronic illness or disability), including the visually impaired, are eligible for the scheme. Accounts that are fully KYC compliant, single accounts, and joint accounts with either a survivor/former survivor are also eligible.

Features of sbi doorstep banking-

• Registration is completed at the Home Branch.
• Doorstep Banking Service requests should be made only at the Home Branch.
• The amount of cash withdrawal and deposit per transaction is limited to Rs 20,000/- per day.
• Non-financial transactions incur a service charge of Rs 60/+GST per visit, while financial transactions incur a charge of Rs 100/+GST.
• Withdrawals will be permitted through a cheque or with a Passbook.

Eligibility

• Senior citizens over the age of 70, people with disabilities or infirmities, including the visually impaired.
• Account holders who have completed all KYC requirements.
• A registered mobile number linked with the account.
• Single or joint Account holders

Who are not eligible

• Accounts operated jointly are not available.
• Accounts of minor importance.
• Accounts that are not personal in nature.
• Customers with registered addresses within a 5-kilometer radius of the Home Branch.

How to register for doorstep banking?

Step 1: Download the Doorstep Banking app from the iOS app store or the Google Play store.

Step 2: Enter your mobile phone number to register.

Step 3: An OTP will be generated by the system and sent to your mobile phone.

Step 4: Enter the OTP

Step 5: Upon confirmation, enter your name and email address (optional), password (PIN), and agree to the terms and conditions.

Step 6: Next, enter your PIN into the App to enter the additional information.

Step 7: Select the Add address option and enter the address information. You can save multiple addresses in the DSB App. You can also add, edit, or delete addresses at any time.

How to avail cash withdrawal from SBI using doorstep banking?

Step 1: Login to the Doorstep Banking App to initiate a service request and choose State Bank of India.

Step 2: Enter the last six digits of the account number and submit.

Step 3: After validation, an OTP is sent to the customer's mobile phone.

Step 4: Enter the OTP in the DSB Mobile App and click on the 'confirm' button.

Step-5 After Validation,Bank Name, Account No. (masked), Name, A/c Type, and Branch Name etc is displayed.

Step 5: Select the service request, account and enter the transaction amount,

Step-6 Now, select the transaction method and charges will be debited.

Step 7: The Service Request number is generated

Step 8: An SMS notification with the assigned agent's contact information, pick-up/delivery time, and service code will be generated.

An agent will arrive at the address for cash delivery.

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