Bharat Sanchar Nigam Limited (BSNL) a government-owned telecom operator has warned its users against different types of frauds and phishing attacks which is a must be known for all. On its official website, BSNL has mentioned as a caution that "Beware of the fraudulent messages asking you to call any number for verification/download any app to update your KYC/Aadhaar details. BSNL never asks you to download any third party app for such activities. Please stay alert from such SMS/calls as these may result in financial loss : Team BSNL."
This clearly makes sense that customers should be aware of fake phone calls or messages where scammers present themselves as employees of the company and ask you to disclose your confidential details for making incomplete KYC done. BSNL never asks you for your personal details. As a result, you should always keep in mind to respond to the official messages or calls of the firm and always download the official app of BSNL which is available in the default app store of your mobile phone. If you get any message or call from an unknown number asking you for such details, never hesitate to block the numbers and report it to Cybercrime.
The company has also issued an important notification regarding fake websites and has said "It has come to notice of BSNL that some fraudulent websites using words with BSNL, Bharat fibre etc. are active on internet claiming to be BSNL websites. The websites claimed to have authority to install FTTH on individual customer's premises and also give distributorship on behalf of BSNL and are asking money to be deposited in advance in the name of BSNL. The suspected Modus Operandi for fraud is:"
• Setup website
• Promising FTTH connections and dealership for a fee to be deposited in advance
• Used BSNL contents like logo and product details, falsely claimed that the website is developed by ITPC of BSNL.
• Call is made to prospective customers.
• Then the amount has been asked to get transferred to account number with any bank with account name "Bharat Sanchar Nigam Limited", however these are individual accounts set up with such nicknames.
BSNL as caution has warned customers regarding the same that "It is pertinent to mention that BSNL is not associated with such websites and the public at large is hereby cautioned against dealing with such fake websites and BSNL assumes no responsibility for any funds transfer or cash deposits to them or any other resultant loss to any person or otherwise."