As a recent move to provide the most sought ease, the department of Income tax has now come up with an online chat service for faster query resolution of taxpayers. The window has been hosted on the home page of the department's website
Income tax department launches 'online chat' service to answer taxpayers' queries. Additional features shall be included to the facility to enhance its utility on the basis of the feedback provided by different stakeholders.
The facility has been detailed under the icon Live Chat Online. Not much details are sought by the department and with a simple entry of your e-mail id, you shall be able to log in the department's chat window.
As a precautionary stance, the initial phase before getting ahead with the chat says, "The replies are based on the opinion of the expert and in no manner it should be interpreted as the clarification by the Income-tax Department on any matter."
With Inputs From PTI