Cancellation Fee Waived on Air Tickets Cancelled Within 24 Hours of Booking

Subscribe to GoodReturns
For Quick Alerts
ALLOW NOTIFICATIONS  
For Daily Alerts

    The civil aviation ministry has released the first draft of passengers' charter today which has new rules proposed for the cancellation fee, compensation on missing flights and introduction of wifi in flights.

    Cancellation Fee Waived on Air Tickets Cancelled Within 24 Hours of Booking
     

    Cancellation of air-ticket

    A cancellation fee will not be charged on air tickets if cancelled within 24 hours of booking. However, the ticket has to be booked 96 hours before the flight departure timing to avail it. The ministry also said that travel agents including online travel agencies (OTAs) cannot set the cancellation fee higher than the base fare plus fuel surcharge under any condition.

    Cancellation of flight

    In case the flight is cancelled by the airline two weeks before and up to 24 hours of the time scheduled for the booked flight, it should offer an alternative flight within two hours of the scheduled time or refund the ticket amount (whichever option the passenger chooses to take.

    Delay in flight

    If the delay in flight is communicated to the customer 24 hours prior to the scheduled time and is delayed for over 4 hours, the airline has to give the passenger an option of a full refund.

    Missing connecting flight

    If a passenger misses his/her connecting flight due to a delay of over three hours, the compensation would be:

    • 3-4 hours: Rs 5,000
    • 4-12 hours: Rs 10,000
    • Over 12 hours: Rs 20,000

    Wifi

    Wifi onboard flights, which is expected to take two months to become reality, will be allowed only when the airplane is over an altitude of 3,000 metres. Personal electronic devices will also have to be put on flight mode.

    Read more about: air ticket aviation
    Company Search
    Enter the first few characters of the company's name or the NSE symbol or BSE code and click 'Go'

    Find IFSC

    We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Goodreturns sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Goodreturns website. However, you can change your cookie settings at any time. Learn more