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Post Office Savings Schemes: Claim Process For Deceased’s Investments Made Easy


The Department of Posts through an order issued on May 20, 2019 has changed the powers of several authorities for sanctioning claims of heirs against investments made by their deceased relative in post office savings schemes that include certificates where no nomination has been specified or there is no legal evidence produced.

Post Office Savings Schemes: Death Claim Process Relaxed

The order also puts forth the time for which the claim sanctioning authority must wait before actually processing the claim made by heirs on the deceased's investment.

In accordance with the new rules that come into effect immediately

"The authorities mentioned below are competent to sanction claims without production of legal evidence up to the limit noted against each, after expiry of six (6) months from the date of death of the depositor, if no succession certificate or probate of will or letter of administration of the deceased estate is produced during the period or up to the date of sanction."

So, in case of death of the deposit holder in post office savings schemes where there is no nomination, the authorities have been given powers to sanction claims without legal evidence up to the monetary limit as specified below: Authority name Claim amount limit
1 Time Scale Departmental Sub-Postmasters Rs. 5000
2 Sub Postmasters in Lower Selection Grade/PM Grade-1 Rs. 10000
3 Sub-Postmasters/Deputy Postmasters/Postmasters in Higher Selection Grade (all Non Gazetted)/PM Grade - II and III Rs. 25000
4 Deputy Postmasters/Senior Postmasters/Deputy Chief Postmasters/Superintendent of Post offices/Deputy Superintendent of Post Offices (All Gazetted Group-B) Rs. 1,00,000
5 Chief Postmasters in GPO/Head offices, Senior Superintendents of Post Offices (All Gazetted Group -A Rs. 2,50,000
6 Director HQ/Regional Directors/Director (GPO) Rs. 3,75,000
7 Chief Postmasters General/Postmasters General Rs. 5,00,000

Further, the rule applies to all the CBS and non-CBS post offices. Also, wherein the claim request has not been submitted or where the claim has been submitted but not yet sanctioned, new revised rules shall apply.

Read more about: post office claims investments
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