Technopark-Based IBS Software Takes on Major Overhaul for Ukraine's Largest Airline amid Russia-Ukraine War

The Ukraine's largest airline, SkyUp Airlines, along with its Maltese subsidiary SkyUp Malta, have chosen Technopark-based IBS Software to revamp their commercial operations management. This move comes as the airlines prepare to resume full-scale operations in the European Union amidst the ongoing Russia-Ukraine war.

IBS Software’s Role

IBS Software is a global leader in providing SaaS (Software as a Service) solutions to the travel and cargo industry. They will be offering a digitally native passenger services system (PSS) to assist SkyUp in overhauling its previous platform and provide greater flexibility. The aim is to enhance operational efficiency and customer service as it recommences scheduled flights.

SkyUp Airlines’ Innovative Approach

SkyUp has been noted for its innovative actions since the onset of the Russia-Ukraine conflict. These include evacuating its aircraft from closed airspace and pivoting to become an ACMI (aircraft, crew, maintenance, and insurance) provider during this challenging period. In addition, it recently achieved an Air Operator Certificate in Malta which allows it to operate anywhere within Europe.

Transforming IT Systems

As SkyUp Airlines gears up for restarting full-scale operations in the EU following its temporary stint as an ACMI and charter airline, transforming its internal IT system into a world-class PSS becomes crucial. The integration of IBS software’s cloud-based solutions will allow them not only to manage their day-to-day operations more efficiently but also improve overall customer experience by simplifying processes such as booking tickets or checking flight status online.

NDC Compliant Solutions

The release also highlighted that IBS Software's cloud-based solution complies with New Distribution Capability (NDC), an airline distribution standard developed by the International Air Transport Association (IATA). This standard aims to enhance the capability of communications between airlines and travel agents, making it easier for customers to access full and rich air content.

In conclusion, SkyUp Airlines' decision to engage IBS Software in overhauling their commercial operations management is a strategic move that will significantly contribute towards improving operational efficiency and customer experience. The implementation of a digitally native passenger services system will not only streamline processes but also ensure compliance with international standards such as NDC. As they prepare to recommence full-scale operations in the EU, this transformation will undeniably play a critical role in their journey towards recovery and growth amidst challenging circumstances.