Customers of ICICI Bank will no longer require to memorise passwords to login into its internet banking portal. The private lender has now enabled a new feature that allows customers to login into their net banking account using a One Time Password (OTP) sent to their registered mobile numbers and the debit card PIN.
The bank launched the service with a view to simplify the process and make it quicker. "This led us to introducing the OTP-based login facility, which is as secure and robust as the traditional method of logging in, as it involves the same two-factor authentication process," said ICICI Bank's spokesperson at the launch of the initiative.
To access the internet banking facility, customer's can visit www.icicibank.com and click on "Login." The next step would be toenter the registered mobile number and click on "Get OTP."
Enter the OTP received and debit card PIN in the space provided and then click on "Proceed."
As a security measure, the bank will send an alert e-mail when OTP request is generated.
For NRI customers facing problems with their registered mobile number, the bank also has customer support access.
Login using User ID is still available. The OTP-based login is provided as an additional option.