IKEA Expands in Bangalore with Launch of First-Ever Plan and Order Point in India at East Bengaluru

On Wednesday, the Swedish home furnishings company IKEA established its first Plan and Order Point (PaOP) in India, in Bengaluru. It is set to serve customers in east Bengaluru at the Essensai 067 Experience Centre on Whitefield-Hoskote Road. The mother store is situated in north Bengaluru in Nagasandra.

IKEA Bangalore Plan and Order Point

IKEA states that the new structure, which spans 740 square meters, functions as a dedicated customer gathering place, bringing professional home design expertise closer to clients with individualised consultations, adaptable planning assistance, and flawless installation services.

"East Bengaluru is witnessing a surge in residential and commercial development, attracting a diverse population that is seeking well-designed, functional, and stylish homes. With deep insights on living situations gained through extensive home visits across the region, Ikea has studied how residents in the city live, their needs, and aspirations and has designed the PaOP to meet these local needs," the company said in an official statement.

Customers have access to IKEA's whole home furnishing selection of over 7,000 products and may select their desired degree of service, including DIY (do-it-yourself) projects, expertly guided planning, or full end-to-end design and installation, the retailer claims.

Chief Executive Officer (CEO) and Chief Sustainability Officer (CSO) at IKEA India, Susanne Pulverer said, "We are beyond excited to launch this new Ikea meeting point format in India. Bengaluru has been a strong growth market for us as the second biggest home furnishings market in India. With the new Plan & Order Point, we are strengthening our local presence and deepening our understanding of how people live at home. This is a strategic step in our continued investment towards scalable, omnichannel expansion in the region."

How to Makeover Your Home with IKEA?

Customers can start taking its service by scheduling a free appointment, during which IKEA experts assist in planning everything-from room layouts to choosing the right products for their space. After the design is approved, customers can place their orders directly at the location and choose from flexible fulfillment options like home delivery, click and collect, or pick-up through a local partner.

IKEA India Announces Expansion in Smaller Cities

IKEA India, which is owned and operated by the INGKA Group under a franchise agreement with the larger IKEA system, is now entering a new phase of growth in the country. As part of its second phase of expansion, IKEA is making a strategic shift by introducing compact, small-format stores in smaller cities.

According to a company official, the move aims to bring the brand closer to customers by tailoring stores to local needs and specific catchment areas-making the IKEA experience more accessible and personalised across India.

About IKEA

Founded in Sweden, IKEA is a global furniture company that manufactures and supplies ready-to-assemble furniture, home items, and associated services. It has been operating in India for over 30 years, primarily as a key sourcing hub. The company currently sources products worth approximately €315 million annually from India, working with 48 suppliers. This extensive network engages over 45,000 direct co-workers and nearly 400,000 people across its extended supply chain.