WhatsApp username feature: India issues notice to Meta, asks it to pause rollout pending consultations

The Centre has sent a notice to Meta over WhatsApp’s planned username feature in India, sources said. Officials warned Meta not to launch the update until talks on the issue finish. The move follows worries that usernames may raise impersonation risks. WhatsApp has more than 500 million users in India, making the rollout sensitive.

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Sources said the government asked Meta for a full explanation within three days. The notice seeks details on the feature, expected safeguards, and rollout plans. Officials also signalled that law enforcement agencies may review the change. Authorities may also check if present laws allow limits if risks appear.

WhatsApp username feature and the government notice

WhatsApp plans to add usernames later in 2025. The change aims to let users chat without sharing phone numbers. WhatsApp says it is meant to improve privacy. This may matter in group chats and when messaging new contacts. Officials said the feature is already allowing users to reserve usernames.

Sources said officials fear people could choose names that look like real agencies. They also flagged names that appear similar to public figures. Officials said this could increase scams and fraud. The notice, sources said, told Meta not to proceed until consultations end. The government is a statutory authority on this issue.

WhatsApp username feature risks, safeguards and legal review

Cybersecurity experts and startup founders raised concerns about lookalike names. They warned that fake accounts could mimic firms, agencies, or well-known people. This may lead to financial fraud if checks are weak. Technology experts said identity checks and anti-abuse tools are vital for safety.

"If WhatsApps response is found to be unsatisfactory, the government could consider steps to prevent the features rollout in India,\" sources said. \"They cannot go ahead unless they can assure and convince,\" an official said. Sources also said the government wants to be sure the feature brings no public safety risk.

WhatsApp username feature draws criticism from experts and founders

Paytm founder and Chief Executive Vijay Shekhar Sharma said on X that similar names may aid scams. Jasveer Singh, co-founder and Chief Executive of KnotDating, questioned the privacy and accountability balance. Sources said these views added to official concerns. Officials believe stronger verification may be needed before any launch.

Meta did not give an immediate response to an email seeking comment. Sources said the notice came as questions rose across the tech community. The government is seeking details on safeguards and timing. Until consultations end, sources said officials expect Meta to hold back the WhatsApp username feature in India.

With inputs from PTI