IndiGo CEO Pieter Elbers said the issue of pilot fatigue needs a very considerate, holistic and in-depth approach. The airline has introduced a tool to analyse fatigue among pilots.
Gurugram, Nov 6: Amid growing concerns over fatigue among pilots, IndiGo CEO Pieter Elbers on Monday said the issue needs a very considerate, holistic, and in-depth approach. In recent times, the issue of fatigue among pilots has come to the fore, especially after the death of an IndiGo pilot, who had collapsed at the boarding gate of Nagpur airport.
IndiGo's Fatigue Analysis Tool

During an interaction with reporters here on Monday, Elbers said the airline has introduced a tool to analyze fatigue among pilots. "The best way to improve safety is to work in a transparent measure... We are taking the feedback on pilots fatigue seriously. ... We will take international experience, what is the framework for working hours in EU, the US... how does it compare to the Indian framework," he said in response to queries about the issue of fatigue among pilots.
In September, IndiGo announced its partnership with the Thales Group as an early adopter of its fatigue analysis tool. The airline will conduct a proof of concept trial for its technology-driven interface to assess pilot alertness levels over the next few months, it said.
A Considerate, Holistic, and In-Depth Approach
"Topics like these require a very considerate, holistic, and in-depth approach...," he said about the pilots' fatigue issue. IndiGo is the country's largest airline and had a domestic market share of 63.4 percent in September, as per the latest official data.
Proposed Changes to Duty Timings
Recently, aviation regulator DGCA proposed various changes to norms governing duty timings of flight crew, including more rest time for pilots, amid concerns over fatigue.
Air Ticket Prices
To a query about air ticket prices, Elbers said airfares are driven mostly by seasonal fluctuations. "Normal course of seasonality remains the key driver of airfares," he noted. In recent times, there has been an increase in airfares amid rising crude oil prices and higher demand.
IndiGo is committed to providing safe and reliable air travel to its customers. The airline will continue to work with the authorities and other stakeholders to address the issue of pilot fatigue.
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