IndiGo Forgoes Cancelling, Rescheduling Charges On Bookings Till 31 March

On Saturday, IndiGo Airlines announced waiving of cancellation and rescheduling charges on flight bookings till 31 March due to the situation arising out of the coronavirus outbreak. However, there it comes with a rider.

The cancellation fee has been waived off on existing and new domestic and international bookings made between March 12 and March 31, said the budget carrier in a statement.

Also, there will be no fee charged for date change for flights booked between March 12 to March 31, it said.

"We understand that some passengers are concerned about committing to travel, given the current coronavirus issue. To take this anxiety away and make their travel hassle-free, we are waiving our normal change fee on all travel during the next two weeks and for all new bookings made in that period," IndiGo Chief Commercial Officer William Boulter said in the statement.

Passengers will be able to book their flights at "affordable" fares with flexibility of rescheduling without a change fee if needed, he said.

However, the rescheduling in on the condition that the passenger will have to pay the fare difference in case of rescheduling the journey to a later date

Also, the customer will have to intimate the airline three days in advance for rescheduling of the journey.