IndiGo in Soup for Serving Unsafe Food, FSSAI Issues Show Cause Notice

In a concerning development, the Food Safety and Standards Authority of India (FSSAI) has issued a show cause notice to IndiGo, India's largest airline, for serving unsafe food to a passenger. The incident came to light after a passenger, Kushboo Gupta, shared a video on social media showing a worm in a sandwich served onboard a Delhi-Mumbai flight on December 29, 2022.

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FSSAI's Action

Following the incident, FSSAI promptly took action and issued a show cause notice to IndiGo on January 2, 2023. The notice directs the airline to explain why its license should not be suspended or canceled for serving unsafe food to a passenger. The airline has been given a seven-day deadline to respond to the notice.

IndiGo's Response

In response to the show cause notice, IndiGo acknowledged receiving it and stated that it would respond as per protocol. The airline expressed its commitment to food safety and highlighted that the matter is under thorough examination.

Passenger's Experience

Kushboo Gupta, the passenger who shared the video of the worm in the sandwich, took to Instagram to express her dismay and disappointment. Her video garnered significant attention on social media, prompting IndiGo to issue an apology and initiate an investigation into the incident.

The FSSAI's prompt action in issuing a show cause notice to IndiGo underscores the importance of food safety in the aviation industry. Passengers expect and deserve safe and hygienic food during their flights. Airlines must adhere to strict food safety standards to ensure the well-being of their passengers. The outcome of IndiGo's response to the show cause notice will be closely monitored, as it sets a precedent for food safety regulations in the Indian aviation sector.