ICICI Bank has revealed that its savings account customers can now pay and manage their credit card dues of any bank using the bank's mobile app, iMobile Pay. Customers can quickly add credit cards from any bank to the app and then pay and manage their bills anytime and anywhere. According to the announcement ICICI Bank has said that it offers improved convenience to customers, who typically use multiple credit cards, by providing them a one-stop solution for managing all their cards with ease, in a safe and secure manner.
"The new feature also eliminates the hassle of visiting numerous websites by customers to manage or pay dues of multiple cards. Additionally, customers can set bill payment reminders, view payment history of all cards, share payment confirmation through WhatsApp, and manage and change due dates as per the billing cycle of their cards," ICICI Bank confirmed in its public announcement.
"ICICI Bank always strives to introduce solutions to improve the convenience of customers and enhance their banking experience. This new feature on the Bank's state-of-the-art mobile banking app is a testimony of this endeavour. With a large section of customers using multiple cards for their various needs, this new solution aims to help them decongest the process of their credit card bill payments. It offers them the convenience of a one-stop payment solution for all their credit cards on one platform, and saves them the hassle of juggling between multiple portals for payments," said Mr. Bijith Bhaskar, Head - Digital Channels & Partnership.
The bank's cutting-edge mobile banking application, iMobile Pay, features over 350 services. In December 2020, ICICI Bank renamed the app, which was previously known as 'iMobile,' to 'iMobile Pay,' and began offering payments and banking functions to customers of any bank. This industry-first initiative provides substantial flexibility by allowing customers of any bank to link their accounts to the app and begin conducting online or cashless payments and transactions.
"It also offered them access to an entire range of services including savings account, home loan, credit card, personal loan among others from the comfort and safety of their home in these challenging times of the pandemic. Over the years, the banking app has been adjudged among the best in the world for its wide array of services, user-friendly functionalities and intuitive design," ICICI Bank reported on 6th September 2021.
How to pay credit card dues using ICICI Bank's iMobile Pay?
The bank has stated the following steps which customers can follow to use the new service:
- Login to iMobile Pay and select 'Cards and Forex' section
- Go to 'Other Bank Credit Card'
- Tap on 'Add a card' and enter the required details
- Authenticate the OTP sent on the registered mobile number and card will be added instantly
- Once the card is added, it can be viewed and managed under the "Other Bank Credit Card" tab.
ICICI Bank Ltd is India's largest private bank. On June 30, 2021, the bank's consolidated net assets were at Rs 15,72,772 crore. ICICI Bank's subsidiaries include some of India's top private equity businesses, as well as the country's major private sector insurance, asset management, and securities brokerage firms in India and across 15 countries.