Samsung has opened its first company-owned store in India, located in the BKC business district of Mumbai. The store offers customers a chance to experience and order a wide range of Samsung products, including TVs, audio systems, tablets, washing machines, refrigerators, and mobile phones.
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In a bold move, consumer electronics giant Samsung has opened its first company-owned store outside South Korea, right in the heart of Mumbai's bustling BKC business district. Located just over a kilometer away from its rival Apple's recently launched store, Samsung's impressive store spans over 8,000 square feet on the second floor of the Jio World Centre, a development by a sister concern of the South Korean conglomerate.
A Diverse Product Showcase
Step into Samsung's store, and you'll be greeted by eight dedicated experience zones, each showcasing a wide range of Samsung products. From cutting-edge TVs and immersive audio systems to sleek tablets, efficient washing machines, stylish refrigerators, and the latest mobile phones, Samsung has something for everyone. The store also boasts the largest kinetic video wall in the country, measuring an impressive 33 feet by 12 feet, providing an unparalleled visual experience.
Apple's Presence and Samsung's Strategy
With Apple's store, spread across 20,000 square feet over two floors in the nearby Jio World Drive, Samsung faces a formidable competitor. However, Senior Director Sumit Walia remains unfazed. He highlights Samsung's extensive network of 1,600 brand stores across India, with the first one dating back to 2012. Walia emphasizes that Samsung offers a broader range of products beyond smartphones, catering to diverse consumer needs.
Targeting the Right Customers
Despite the seemingly low footfall in the mall, Walia exudes confidence that Samsung's store will attract the right customers. He points to the company's analysis, which reveals that over two-thirds of products purchased in Samsung's brand stores are premium, reflecting consumers' desire for high-quality products.
Samsung's Market Dominance
Earlier, Samsung's President and Chief Executive for Southwest Asia, J B Park, asserted the company's position as the largest consumer electronics player in India, with a revenue of USD 10 billion. This impressive achievement underscores Samsung's commitment to the Indian market and its dedication to providing consumers with innovative and cutting-edge technology.
Samsung's bold move to open its first company-owned store in India signals its determination to strengthen its presence and compete head-on with its rivals. With its diverse product offerings, immersive experience zones, and strategic location, Samsung is poised to capture the attention of discerning consumers and further solidify its position as a leading consumer electronics brand in India.
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