Online fraud is an example of cybercrime fraud or deceit that entails the camouflage of details or the provision of false information in order to defraud victims of their money. Scams, fraud, identity stealing, and a scammer making purchases online from your account without your awareness are all examples of online fraud in cybersecurity. Online transactions and digital purchases make it easier, but they also raise the possibility of theft. Pay attention! Many of these online scams can be used to steal your confidential info. The outbreak of Covid-19 has prompted a rapid introduction of online transactions. However, as banking is becoming more digital, cyberattacks are becoming more severe. As a result, banking institutions continue to issue alerts to customers at regular intervals to inform them of fraudulent activities. The largest commercial bank of the country, State Bank of India (SBI), has recently issued an alert to its customers about online scams. The bank recently informed its customers via its Twitter account that "We advise our customers to be alert of fraudsters and not to share any sensitive details online or download any app from an unknown source."
Below are some of the steps mentioned by SBI that you should opt to stop becoming a victim of fraud:
- Please do not share your credentials like Date of Birth, Debit Card No., Internet Banking User ID/Password, Debit Card PIN, CVV, OTP, etc.
- Beware of fraudsters pretending to be calling from SBI, RBI, Govt. office, police, KYC authority.
- Do not download any mobile app based on telephone calls/emails from unknown source.
- Avoid clicking on attachments received in mails from unknown sources.
- Do not respond to unsolicited offers, however attractive, received through emails, SMSs, and other social media.
We advise our customers to be alert of fraudsters and not to share any sensitive details online or download any app from an unknown source.#StaySafe #StaySecure #BeAlert #CyberSecurity #CyberSafety #SBIAapkeSaath pic.twitter.com/jAQec1nmiG— State Bank of India (@TheOfficialSBI) May 14, 2021
The State Bank of India (SBI) has also introduced several adjustments to its services, including changes to branch opening and closing hours. In addition, the bank can now do only limited operations. Customers can only visit banks for necessary service, according to a statement released by All India Bank Officers Association. SBI branches will now be open from 10 a.m. to 2 p.m. until May 31. The latest notice also states that the bank's administrative office will continue to operate with 50% of its employees during the banking hours. Only four activities will be carried out physically in the banks, according to information available on SBI's Twitter account:
- Cash withdrawal and deposit
- Cheque-related tasks
- DD/NEFT/RTGS related tasks
- Government Challan
For anything else, customers are recommended to use SBI's phone banking service. They should also remember to put on the mask whenever they enter the branch. SBI offers a contactless service to assist you with your immediate banking needs. For the same you can contact SBI at the toll-free number 1800 112 211 or 1800 425 3800.