SBI Life’s Strategic Stake Gains Spotlight As Paisalo Digital Strengthens Rural Reach

As part of its long-term growth and financial inclusion plan, Paisalo Digital Limited, a prominent non-banking finance company (NBFC) has announced that it is expanding its touchpoint network and bolstering its customer franchise throughout India.

As of Q2FY26, the company's touchpoint network—which consists of 402 branches, 2,585 distribution points, and 1,393 Business Correspondents (BCs)—had grown by approximately four times, from 1,052 touchpoints spread across 18 states in FY23 to 4,380 touchpoints spread across 22 states and union territories.

The customer franchise increased significantly from around 2 million in FY23 to over 13 million in H1FY26. This more than sixfold rise demonstrates strong market penetration and the success of our company development tactics.

Sustained business momentum has also been facilitated by the expanding network. With the highest-ever quarterly disbursements of Rs 11,025 million, up 41% YoY in Q2FY26, Paisalo Digital recorded a record Assets Under Management (AUM) of Rs 54,494 million, showing a ~25% CAGR over the previous three years.

Paisalo Digital's sophisticated, digitally enabled approach continues to sustain scale with stability. With GNPA and NNPA at well-controlled levels of 0.81% and 0.65%, respectively, the company achieved a collection efficiency of 98.4%, demonstrating outstanding asset quality regardless of substantial expansion.

"This continued expansion of touchpoints and customer franchise reinforces Paisalo Digital's operational scale and its position as a trusted financial partner for micro-entrepreneurs, small business owners, and self-employed individuals. By strengthening last-mile connectivity and maintaining disciplined growth, Paisalo Digital remains well-positioned to support India's financial inclusion agenda while delivering long-term value to stakeholders," said the NBFC company in a stock exchange filing.

Paisalo Digital is strongly investing in staff capacity as part of its strategic development goals. The firm currently employs 3,255 individuals, and it supports its expanding reach with training programs and digital platforms. In order to increase BaaS (Banking as a Service) share and promote long-term client value, Paisalo Digital is also giving priority to cross-selling financial products through its Business Correspondent (BC) and branch networks.

Santanu Agarwal, Deputy Managing Director of Paisalo Digital Limited, said: "Expanding our touchpoints and strengthening our customer franchise are central to Paisalo's growth strategy. With a robust on-ground network of 4,380 total touchpoints, we remain closely connected to our customers, particularly first-time and underserved borrowers. By combining local presence with technology-led underwriting, we are improving credit accessibility, service quality, and financial awareness across Bharat."

SBI Life Insurance Co. Ltd. owned 6.83% of Paisalo Digital Ltd. in the September quarter of 2025 (Q2FY26), down from 8.96% in the June quarter (Q1FY26). Despite a decline in its percentage stake, this represented ownership of 62,114,267 equity shares, demonstrating ongoing institutional interest in the financial services firm.

The stock's 52-week range, according to ICICIdirect data, ranges from around Rs 29.38 (low) to Rs 59.50 (high), indicating notable fluctuations over the last year. It also has a moderate dividend yield and a P/E ratio close to 16.