SBI To Allow Pensioners To Submit Life Certificate Through Video Call: Here’s How

From the beginning of October, numerous seniors have begun submitting their Digital Life Certificate. The deadline for pensioners aged 80 and above to submit Life Certificates is October 1, 2021, until November 30, 2021. The remaining retirees will be able to submit their Life Certificates from November 1, 2021 to November 30, 2021, according to the timeline set by the Department of Pension & Pensioners' Welfare (DoPPW) under the Ministry of Finance.

Although retirees can submit their life certificates by visiting a bank, post office, availing doorstep service, or at Jeevan Pramaan Portal, India's largest lender, State Bank of India (SBI), is set to launch India's first "Video Life Certificate" (VLC) service on November 1, 2021. "Now submit your #LifeCertificate from the comfort of your home! Our #VideoLifeCertificate service launching on 𝟏𝐬𝐭 𝐍𝐨𝐯 𝟐𝟎𝟐𝟏 will allow pensioners to submit their life certificates through a simple video call, SBI claimed in a Tweet yesterday.

This service will be the one-stop solution for pensioners who are not tech-savvy and find it inconvenient to visit a bank or post office, allowing them to submit their life certificates without compromising their comfort via a simple video call. According to SBI, this service is going to be easy, secure, quick, paperless, and free.

How to submit a life certificate through video call?

By following the steps below, pensioners can submit their life certificate from 1st November 2021 through video call.

• Visit SBI Pension Seva Portal (https://www.pensionseva.sbi/) and click on 'VideoLC' to initiate the VLC process.
• Now enter your SBI Pension Account Number and enter the one-time password (OTP) received on your registered mobile number.
• Read and accept the 'Terms & Conditions' and click on 'Start Journey'.
• Now keep your original PAN Card handy and click on 'I am Ready'.
• Now allow permission to start the video call and your interaction will begin as soon as an SBI official is available. You can also set a schedule to interact according to your convenience.
• The available SBI official will ask you to read out the 4-digit verification code on your screen.
• Now show your PAN Card to the official and allow him or her to capture it.
• Now the official will capture your picture and the Video Life Certificate (VLC) will be complete.
• In case of rejection, you will be informed by the bank via SMS and alternatively, you can visit your pension paying branch, nearest branch for submission of your life certificate.

Pensioners can also submit their life certificate through Jeevan Pramaan Portal, by keeping their Aadhaar and mobile number handy, they can click here to know the complete process.