Zerodha and Groww, two leading trading platforms, faced technical issues on Monday morning, leaving retail investors frustrated. This occurred as Sensex and Nifty surged to new highs, driven by exit polls predicting a win for the Narendra Modi-led BJP.
Market Surge Amid Political Predictions
Sensex rose nearly 3%, reaching a record high of 76,738.89. Similarly, Nifty 50 marked a historic high of 23,338.70. Investors were excited about the anticipated political outcome, but technical glitches on Zerodha and Groww dampened their enthusiasm.

Social Media Reactions
Investors took to social media platform X, formerly known as Twitter, to voice their frustrations. User FinTree questioned the utility of trading platforms that fail during crucial market movements. Another user mentioned financial losses due to Groww's app issues.
Frustration with Groww
Users criticised Groww for its unreliability. @_PreScribbles labeled Groww as a "useless app" for failing during market opening. This was a sentiment echoed by many others on the platform.
Zerodha's Performance Under Fire
Zerodha also faced backlash for its poor service and frequent server outages. Ronak Dani emphasized the need for seamless service during critical market hours. Soubhagya Sahoo and Pakshal Palrecha noted Zerodha's consistent failures on important trading days.
Absence of Official Statements
Both Zerodha and Groww have yet to release official statements regarding the glitches. Notably, Zerodha has 73.93 lakh users, while Groww has 99.31 lakh customers.
Stock Market Sentiment
Despite these issues, India's stock fear gauge dropped by 22% as markets welcomed the probability of another term for Modi's government.
| Platform | User Base |
|---|---|
| Zerodhatd> | 73.93 lakh |
| Groww | 99.31 lakh |
Investors are now looking forward to resolutions from the platforms to avoid future disruptions during crucial market movements.
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