Gas Cylinder Booking Rules: New Advisory On LPG Delivery Authentication Code For Indane, Bharat Gas, HP Gas

Oil marketing companies like BPCL have issued a new advisory in regard to LPG cylinder delivery. BPCL stated it launched the DAC (Delivery Authentication Code) facility for commercial deliveries to ensure cylinders reach the correct customer securely. This is called OTP-based delivery and it is mandatory for customers. If you do not have an OTP on your registered mobile number during the delivery of Indane Gas, BharatGas and HP Gas, your LPG delivery will be cancelled.

BPCL New Advisory: BharatGas Delivery Authentication Code Facility Launched

Through its X handler, BPCL said, Bharatgas has launched the DAC (Delivery Authentication Code) facility for commercial deliveries, so that cylinders can reach the correct customer securely.

It added, "Customers are requested to share the DAC only after receiving the cylinder. A digital cash memo will be received after successful delivery. A simple step towards a secure, transparent, and reliable commercial delivery experience." Click On The Link Below:

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Not just BPCL, other OMCs like Indian Oil and HPCL have directed customers to ensure they have an OTP during LPG delivery.

HPCL Advisory On OTP-Based LPG Delivery:

Last month, HPCL warned customers that scammers may try to imitate LPG delivery messages but knowing what an authentic HP Gas message looks like can help you stay protected.

HPCL said, before sharing your Delivery Authentication Code, always verify:

- The message comes from the official sender name: VM-HPGASc-S

- It contains a 4-digit OTP

- It is used only at the time of cylinder delivery

"Remember, HP Gas representatives will never ask for OTPs over phone calls, WhatsApp messages, or suspicious links," HPCL said.

Why Is A Delivery Authentication Code Important For LPG Delivery?

The main goal is to ensure that genuine customers receive their LPGs. It is to eliminate black marketing and hoarding while maintaining transparency in gas cylinder delivery. The Oil Ministry has already announced a new rule: without an OTP, LPG delivery will not be possible.

Earlier in May, Sujata Sharma, Joint Secretary, Ministry of Petroleum and Natural Gas, emphasized OTP-based delivery as a priority to avoid mishandling of LPG cylinders and ensure transparency.

According to Sharma, to prevent diversion, an OTP-based LPG delivery system has been implemented. In this process, the OTP is sent only to the consumer's registered mobile number. Therefore, if the consumer does not share this code with anyone else, it remains secure and cannot be accessed by any other individual.

How To Get Your Indane Gas, Bharat Gas, HP Gas LPG Delivery?

Step 1: You can open the mobile application of Indane Gas, Bharat Gas and HP Gas, depending upon which LPG you are using. Or you can visit their official website.

Step 2: Either website or mobile app, you will be required to login using your registered mobile number or LPG ID.

Step 3: Select the refill cylinder option to book. Then confirm your booking details before submitting for the order request.

Step 4: Once your booking is placed, you will receive a confirmation message which will have the booking number.

Step 6: After from this, you will also get updates of your delivery through notifications and SMS on your registered mobile number.

Step 7: Following this, you will receive a one-time password (OTP) on registered number for verification during the day of the delivery.

Indane Gas, BharatGas, HP Gas Booking Refill Rules Of 25-Days & 45-Days

For June 2026, the ministry reiterated that existing refill booking timelines remain unchanged and continue to be 25-days and 45-days.

This means the 25-day rule for refilling LPG remains unchanged for rural areas, while the 45-day rule will remain intact for urban areas.