Gas Cylinder E-KYC Deadline: How To Do eKYC Of Indane, HP, Bharat Gas Via Apps, AadhaarFaceRD, LPG Distributor

The deadline for gas cylinder e-KYC is nearing this week. Oil marketing companies (OMCs) have asked citizens to complete LPG biometric Aadhaar authentication by April 16, 2026, for uninterrupted LPG services. The Aadhaar-based e-KYC has been made mandatory since the US-Israel-Iran war started this year. However, the rule is applicable to only those Indian households who have not completed their e-KYC yet. Also, the Oil Ministry has already clarified that citizens who have already done their e-KYC does not need to do it again.

Why Is LPG Biometric Aadhaar Authentication Mandatory?

There are several reasons for e-KYC. Firstly, e-KYC would confirm that genuine customers hold LPG connections. This helps in identifying duplicate and potential frauds related to LPG cylinder deliveries.

Also, Aadhaar-based authentication protects subsidy benefits for PMUY beneficiaries via direct transfer benefits (DBT).

Overall, e-KYC is meant to protect customers and to tackle black hoarding or any misuse.

There are several methods to complete e-KYC. Indian households can do so via official apps of Indian Oil, HPCL and BPCL. Further, they can complete their e-KYC on AadhaarFaceRD application, official websites or simply by visiting the LPG distributors.

How To Complete LPG Biometric Aadhaar Authentication Of Indane Gas, Bharat Gas, HP Gas Online?

Indane Gas Cylinder Booking eKYC Aadhaar-Based Face Biometric:

Step 1: You can do your eKYC through the comfort of your home. For Indane Gas, you can do the process by downloading IndianOil One APP or AadhaarFaceRD App.

IndianOil One app is meant for LPG services and KYC. This app can be available on either Android or iOS.

Meanwhile, AadhaarFaceRD app is meant for secure biometric verification through face scan. This is also available on both Android and iOS platform.

Step 2: Once the app is downloaded, open the IndianOil One app and sign up with your registered mobile number and email address.

Step 3: Then link your 16-digit LPG ID, available on your cash memo or subscription voucher. Your consumer details will appear.

Step 4: Then go to the home screen, and tap on 'My Profile'

Step 5: Ensure to check your LPG details in the sections under My Profile and then tap on re-KYC.

Step 6: Some instructions and conditions will appear on the screen. Read them carefully and provide your consent.

Notably, if your Aadhaar is biometrically locked then first unlock it otherwise the process could not be completed.

Bharat Gas Cylinder Booking eKYC Aadhaar-Based Face Biometric:

Step 1: For Bharat Gas, you will have to download Hello BPCL App.

Step 2: After downloading, open the app and register yourself.

Step 3: On the homepage, you will find the option of e-KYC.

Step 4: Tap on e-KYC. You will be directed to an page, where you will be required to enter OTP verification. A six-number OTP will be sent to your registered mobile number. Enter it.

Step 5: Once verified, you will be required to read through terms and conditions before providing consent.

Step 6: Then click on proceed to complete the process.

HP Gas Cylinder Booking eKYC Aadhaar-Based Face Biometric:

Step 1: For HP Gas, download the HP Pay App for e-KYC and other LPG services. You can also do the process through Aadhaar FaceRD app.

Step 2: Open the HP Pay app, tap on the register and enter mobile number linked to your HP Gas account.

Step 3: Enter the OTP you received on your registered mobile number for verification.

Step 4: The next step is to set up a 4-digit MPIN which allows easy accessibility for future.

Step 5: Then log into the app using your MPIN, and allow location access.

Step 6: Head over to the 'MY HP' section and tap on LPG.

Step 7: You will find the e-KYC option there. Click on it which will take you to the terms and conditions page.

Step 8. Give your consent after reading carefully and then click on 'Capture Face' option.

Step 9: The Aadhaar FaceRD app will open. Allow it to scan your face. Follow the instructions shown on the screen and complete your e-KYC.

How To Complete Aadhaar-Based E-KYC At LPG Distributors?

Step 1: Visit your designated LPG distributor in your area. If you own Indane Gas, you visit Indian Oil-backed LPG distributor. For Bharat Gas, the LPG distributor is of BPCL and for HP Gas, the LPG distributor belongs under HPCL ambit.

Step 2: Take your Aadhaar and LPG consumer or connection document.

Step 3: Ask your LPG distributor to complete your Aadhaar-based E-KYC.

Step 4: The distributor will operate your details in the authorized system.

Step 5: After following couple of steps, you will be required to give Aadhaar authentication consent. This is because UIDAI requires consent before Aadhaar authentication is carried out.

No you do not have to submit your Aadhaar card or any documents for the process. The entire process will be done before you. All you have to do is give consent, the distributor will take the process ahead.

Step 6: The authentication process will be completed using OTP or biometric authentication. UIDAI specifies that Aadhaar e-KYC authentication is performed using OTP and/or biometric authentication.

Step 7: If biometric authentication is used, you may be asked to provide your fingerprint or another supported biometric on the authorised device.

Step 8: Once authentication succeeds, ask the distributor to confirm that your LPG e-KYC has been updated successfully.