Gas Cylinder New Rules: How 25-Day, 45-Day Refill & 30-Day LPG Termination Rules Impact Indane, HP, Bharat Gas

Gas Cylinder New Rules: Oil marketing companies and the government have revised the LPG cylinder booking rules over the past five months significantly. From LPG refilling and booking to surrendering, a host of rules have been imposed for households and commercial cooking gas, including piped natural gas (PNG). However, there are certain interval days that citizens must not miss out upon for seamless booking or termination of Indane Gas, HP Gas and Bharat Gas. These intervals are called 25-day, 30-day and 45-day; all three rules apply to different types of customers. Let's understand these rules and documents required for each of them.

Gas Cylinder Booking Rule Of 25-Day and 45-Day For Indane, HP Gas, Bharat Gas

The 25-day and 45-day rules apply to two types of customers for both Indian households and commercial sector usage.

These days are booking intervals for LPG cylinders, either domestic LPGs such as 5 Kg, 10 Kg and the most widely used 14.2 Kg cylinders. The rules apply for 19 Kg LPG cylinders as well despite the government removing all sectoral restrictions on the supply of non-domestic packed LPGs.

That being said, the 25-day rule applies to urban area customers for refilling LPGs, while the 45-day rule is applicable for rural area customers.

This means that the next LPG can be refilled only after 25-days for urban customers and 45-days for rural customers from the previous refill delivery or first LPG booking. This is applicable across Indane, HP Gas and Bharat Gas.

Gas Cylinder Termination Rule Of 30-Days:

The 30-day rule was imposed in late May, after the government revised its Liquefied Petroleum Gas (Regulation of Supply and Distribution) Amendment Order, 2026, making it mandatory for LPG customers to terminate their Indane, Bharat Gas and HP Gas connections within 30 days from getting their PNG connections.

Since customers are asked to terminate their LPG connection within 30 days of getting PNG, the government has announced a provision that allows these customers to restore their LPG connection.

The new rule guides customers to obtain a transfer voucher that can be used in future for restoring LPG connection when shifting to a non-PNG area.

Documents Required For Indane Gas, HP Gas, Bharat Gas LPG Refills?

Although, for refilling, customers do not require many documents, as the consumer data is already stored at LPG distributors' record books.

But some information or documents such as consumer number/LPG ID, registered mobile number, e-KYC if pending and Delivery Authentication Code (DAC)/OTP at the time of delivery --- will be needed.

Documents Needed For New LPG Connection For Indane, Bharat Gas, HP Gas:

You will generally require the following documents when getting a new connection of LPG cylinders:

1. You will be required to fill a KYC (know your customer) application form.

2. Identity proofs like Aadhaar card, passport, driving license or PAN card.

3. Address proofs such electricity/water/telephone bill, Ration card, Aadhaar card with current address, rent or lease agreement, passport or driving license with address.

4. Passport-size photographs.

5. Bank account details is also required in case if you want to be eligible for receiving LPG subsidy via direct benefit transfer (DBT) scheme.

How To Apply For New Indane Gas, HP Gas & Bharat Gas Connections Online?

Step 1: Visit the official portal of IndianOil LPG, BPCL and HPCL.

Step 2: Select the "New LPG Connection" option.

Step 3: Fill your KYC application forms with required personal and address details.

Step 4: Upload the required KYC documents for verification.

Step 5: Then se;ect the nearest Indane, HP or Bharat Gas LPG distributor based on your residential address.

Step 6: Once your information is verified and completed, the LPG distributor will contact you for installation of the LPG connection. You will be required to pay the applicable security deposits and charges before the installation. These security deposits can be redeemed during surrender of LPG connections.

How To Book For New Indane Gas, HP Gas, Bharat Gas Connection Offline?

The offline process can be completed at the Indane, HP and Bharat Gas LPG distributor.

Step 1: Visit the nearest Indane, HP or Bharat Gas LPG distributor office in your area.

Step 2: Collect the new connection LPG form from the distributor.

Step 3: After filling the necessary KYC details, submit the form along with identity proof and address proof documents.

Step 4: After doing so, make the payment of security deposit and equipment charges.

Step 5: Once the documents are verified, the LPG distributor will process your application and schedule the installation of the Indane, HP, or Bharat Gas connection.

Step 6: The distributor install the cylinder and regulator and give a safety demonstration for the usage.

If you obtain a PNG connection, you cannot apply for an LPG refill and must surrender the LPG connection in 30 days.

Documents Needed For Termination Of Indane Gas, HP Gas & Bharat Gas LPG Cylinders:

- LPG Consumer Book/Subscription Voucher (SV) (if available)

- Original KYC/Identity Proof (Aadhaar Card, PAN Card, Voter ID, Passport, Driving Licence, etc.) for verification

- Written application or LPG connection surrender form (provided by the distributor)

- Cancelled cheque or bank account details (if any refundable security deposit is to be credited electronically)

- Registered mobile number linked to the LPG connection for OTP/authentication, where applicable

You will also have to return some of the items once the security deposit is refunded. These generally include --- LPG cylinders, pressure regulator, consumer booklet or passbook, and the subscription voucher.

How To Surrender Indane Gas, HP Gas & Bharat Gas LPG Cylinder Connections?

Step 1: Log in to your LPG supplier's official website or mobile application.

Step 2: Enter the registered mobile number, reference number, and date of birth to initiate the cancellation process without visiting a distributor, making it a hassle-free experience.

After applying for LPG surrender, your distributor will carry the process ahead by sending designated personnel to come collect your LPG cylinder from your residential address.

You can also surrender your LPG connection online through mypngd.in.

Step 1: Visit the official digital platform mypngd.in and register yourself.

Step 2: Then enter your registered mobile number with the LPG connection. Ask for a one-time password.

Step 3: Your LPG connection details will appear on the screen. After a thorough check, select the 'Surrender Request' option.

Step 4: Enter all the required details in their respective fields.

Step 5: Lastly, complete the process and click on SUBMIT.

However, surrendering your LPG connection will also depend upon the city you move to.