HDFC Bank, the largest lender in India's private banking sector, has announced revisions to its credit card terms and conditions, effective August 1, 2024. These changes cover a broad spectrum of credit card usage, impacting everything from rental and fuel transactions to utility payments and international transactions. As one of the largest private sector lenders in the country, HDFC Bank's updates will affect millions of credit card users. Here's a detailed breakdown of the upcoming changes.
For customers using services like CRED, Cheq, MobiKwik, Freecharge, and other platforms to pay rent, a 1% fee will be levied on the transaction amount. This fee is capped at Rs 3,000 per transaction. This means if you pay Rs 30,000 as rent via these platforms, you will incur an additional Rs 300 in fees. However, the maximum fee you could be charged per transaction is Rs 3,000, regardless of the transaction amount.

HDFC Bank has decided that transactions below Rs 15,000 will not attract additional fees. However, for transactions exceeding Rs 15,000, a 1% fee on the entire amount will be imposed, again capped at Rs 3,000 per transaction. For instance, if you spend Rs 20,000 on fuel in a single transaction, an additional fee of Rs 200 will apply.
Utility payments will remain fee-free for transactions below Rs 50,000. For transactions exceeding this amount, a 1% fee on the total transaction value will be levied, with a maximum fee of Rs 3,000. This change means that paying large utility bills via credit card could become slightly more expensive for high-value transactions.
Educational Transactions
Payments made directly through school or college websites or their POS machines will continue to be fee-free. However, transactions made via third-party apps such as CRED, Cheq, and MobiKwik will incur a 1% fee, capped at Rs 3,000 per transaction. Importantly, international educational payments are excluded from this charge, providing some relief to those funding studies abroad.
International and Cross Currency Transactions
International or cross-currency transactions will now attract a 3.5% markup fee. This adjustment will affect customers making purchases or transactions in foreign currencies, adding a considerable cost to international spending.
Late Payment Charges
HDFC Bank has revised its late payment fee structure based on outstanding amounts. The fees will now range from Rs 100 to Rs 1,300, depending on the overdue amount. This change aims to encourage timely payments and reduce defaults.
Rewards Redemption
Customers redeeming their rewards towards statement credits (CashBack) will now be charged a Rs 50 redemption fee. This nominal fee will apply every time reward points are used to offset credit card dues.
Finance Charges
For users of the revolving credit facility, a finance charge of 3.75% per month will be applicable from the transaction date until the outstanding balance is fully paid. This charge emphasizes the cost of carrying forward unpaid credit card balances.
Easy-EMI Processing Fee
Opting for the Easy-EMI option at any online or offline store will now incur an EMI processing fee of up to Rs 299. This fee applies regardless of the EMI tenure and will add to the overall cost of availing instalment facilities.
Changes to Tata Neu Infinity and Tata Neu Plus Credit Cards
From August 1, 2024, HDFC Bank will also implement changes to the cashback structure for UPI payments made using Tata Neu Infinity and Tata Neu Plus credit cards. The updates include:
Tata Neu Infinity HDFC Bank Credit Card: Users will receive 1.5% NeuCoins on eligible UPI transactions made using Tata Neu UPI ID, while transactions via other eligible UPI IDs will earn 0.50% NeuCoins.
Tata Neu Plus HDFC Bank Credit Card: Holders will earn 1% NeuCoins on eligible UPI transactions using Tata Neu UPI ID, and 0.25% NeuCoins on transactions using other eligible UPI IDs.
These revisions reflect HDFC Bank's move to balance its service offerings with revenue needs, particularly in light of the increasing use of digital payment platforms. Customers using third-party apps for various transactions should be prepared for the new fees. However, those making direct payments to educational institutions or engaging in everyday fuel and utility transactions below the stipulated thresholds will find some relief.
The increased markup fee on international transactions and the revised finance charges for revolving credit underscore the need for customers to manage their spending and payment schedules more diligently. The changes to the Tata Neu credit cards' cashback structure aim to promote the use of Tata Neu UPI ID, potentially benefiting customers who frequently use this service.
As HDFC Bank rolls out these changes, credit card users should review their spending habits and adjust accordingly to minimize the impact of the new fees. Staying informed about these updates and planning financial transactions strategically will be crucial for managing costs effectively. With these revisions, HDFC Bank continues to explore digital payments, ensuring sustainability while addressing customer needs.
Note: All fees mentioned above are subject to GST as per government regulations, reaffirming the importance of understanding the total cost implications. Customers are encouraged to reach out to HDFC Bank for any clarifications or further details regarding these changes.
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