In light of the COVID-19 lockdown situation, the Insurance Regulatory and Development Authority of India (IRDAI) issued a notification on Friday allowing some insurance companies to provide the Aadhaar-based authentication to complete KYC procedure to provide insurance services.

"To facilitate general public to easily fulfil Know Your Customer (KYC) norms while availing insurance services, IRDAI has recommended for allowing insurance companies to avail Aadhaar Authentication Services of the Unique Identification Authority of India. Central Government has permitted, vide Gazette notification dated April 23, 2020, some of the insurance companies to undertake the Aadhaar authentication services," IRDAI's press release said.
It further named the following companies which will provide paperless KYC services in the coming days to its customers/policyholders/claimants:
- Bajaj Allianz Life Insurance Company Limited
- Bharti AXA Life Insurance Company Limited
- Exide Life Insurance Company Limited
- HDFC Life Insurance Company Limited
- ICICI Prudential Life Insurance Company Limited
- India First Life InsuranceCompany Limited
- Max Life Insurance Company Limited
- PNB Metlife India Insurance Company Limited
- SBI Life Insurance Company Limited
- Future Generali India Life Insurance Company Limited
- Reliance Nippon Life Insurance Company Limited
- Aegon Life Insurance Company Limited
- Shriram Life InsuranceCompany Limited
- Aditya Birla Sun Life Insurance Company Limited
- Pramerica Life Insurance Company Limited
- Kotak Mahindra Life Insurance Company Limited
- Star Union Dai-ichi Life Insurance Company Limited
- IDBI Federal Life Insurance Company Limited
- Edelweiss Tokio Life Insurance Company Limited
- Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited
- Kotak Mahindra General Insurance Company Limited
- Future Generali India Insurance Company Limited
- Manipal Cigna Health Insurance Company Limited
- ACKO General Insurance Limited
- Religare Health InsuranceCompany Limited
- Royal Sundaram General InsuranceCompany Limited
- SBI General InsuranceCompany Limited
- HDFC Ergo General Insurance Company Limited
- HDFC ERGO Health Insurance Limited (Formerly Apollo Munich Health Insurance Company Limited
The Aadhaar-based enable the customer to provide the necessary authentication proof without having to visit the insurance company's service centres. However, while Aadhaar serves as photograph, identity and address proof, the customer will have to submit scanned copies of medical statement or income proof, if required for the policy.
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