Axis Bank, which started offering banking services via WhatsApp in January 2021, recently announced on August 5, 2021 that it had surpassed the 1 million customer record on its WhatsApp Banking platform, with an astounding 6 million requests so far. Sameer Shetty, President and Head - Digital Business & Transformation, Axis Bank, commented on the milestone that "With Axis Bank's 'Dil Se Open' philosophy, we are commited to build sharper customer focus and greater convenience through constant innovation in our offerings. We are thrilled to have achieved the milestone of 1 million+ customers in a such a short time on our WhatsApp Banking channel, with enhanced customer engagement and minimised turn-around time providing a personalized experience, while ensuring complete data security and privacy.
The adoption that we are seeing here shows that the Indian customer is always evolving and our objective is to re-define the role we can play in their lives, by elevating and simplifying digital banking to new domains of customer engagement." The bank has also stated on its official website that "With WhatsApp Banking, customers can initiate a simple chat with Axis Bank's registered WhatsApp number 7036165000 and get banking services and FAQ's handled instantly. This simple and convenient form of banking has seen a great adoption amongst customers with an average Daily Active User count of more than 13,000, while the average Monthly Active User count goes up to 0.2 million." Here's all you need to know about WhatsApp Banking Service provided by Axis Bank.
Axis Bank WhatsApp Banking Services
WhatsApp Banking is accessible 24 hours a day, 7 days a week at Axis Bank. Customers and non-customers of the bank will be able to use this service securely on an end-to-end encryption basis. According to the bank's official website, the following is a list of services available through WhatsApp Banking.
- Generate List of Fixed Deposits
- View your FD details
- Open Express FD
- Get your Account Balance
- Generate Account/Mini Statement
- Order Cheque Book, Open Video KYC Instant Savings Account
- Block Debit Card
- Get your Outstanding Amount, Available Credit Limit
- Summary of Credit Card, Bill Payment details
- Block your Credit Card
- Ask anything related to your queries
- Get Pre-Approved Personal Loans in WhatsApp
- Apply for our Banking Products
- Locate Axis Bank Branches/ATM
How to subscribe to Axis Bank WhatsApp Banking Service?
Customers and non-customers who want to subscribe can simply send a message to 7036165000 on WhatsApp to sign up for Axis Bank WhatsApp Banking. Upon successful subscription, customers can experience a plethora of banking services such as Accounts/Cheques, Credit Cards, Term Deposits, and Loans. Customers who are not affiliated with Axis Bank can use services such as 'Apply for Products' and 'Find Nearest ATM/Branches/Loan Centers'.
Non-financial service enquiries, such as locating ATMs or checking for third-party offers available on Credit/Debit Cards, can also be made through the WhatsApp Banking service of the bank. Customers can use WhatsApp to inspect for any information using Axis Aha, the bank's chatbot. You can discover more about Axis Bank's WhatsApp Banking by visiting https://www.axisbank.com/bank-smart/axis-whatsapp-banking. You can register for WhatsApp Banking service by visiting https://axisbank.com/whatsapp.
How to get started with WhatsApp Banking Service of Axis Bank?
In order to get started with WhatsApp Banking Service of Axis Bank, customers need to visit https://application.axisbank.co.in/Webforms/Whatsappbanking/Whatsappbanking.Aspx?pid=misc&c=axis-whatsapp-banking&text=signup and enter their registered mobile number and the required CAPTCHA code. Then they need to accept the terms and conditions and click on ‘Submit' for registration. Customers can also type "Starr" and send it to 7036165000 or they can give a missed call on "7036165000" for successful registration of WhatsApp Banking service of the bank.
Following successful subscription, you will get a congratulatory message from the bank's Business Account through WhatsApp. It will be labelled as a "Verified Business" with a green mark on the account. This will validate your subscription registration and you will get a confirmation message from 7036165000. You need to save this number and send a "Hi" on WhatsApp to start a session with Axis Bank using your WhatsApp account.
Axis Bank is just a WhatsApp away! Join us on WhatsApp to experience the simplest form of banking. To sign-up for WhatsApp Banking, go to https://t.co/da5CXWsowu— Axis Bank (@AxisBank) August 5, 2021
Press Release: https://t.co/obm4wKks6N pic.twitter.com/UmgL7yyFTU