SBI in a strong message has asked its customers to refrain from sharing their important details such as bank account number, mobile number etc. on social media. The move came in after the lender acknowledged a person who to a bank's twitter post raised some query and also provided one's account number that was accompanied with some other documents.
The bank has warned that in case some of the incidence of theft happens because of the customer's negligence on this front, the bank will not be responsible. Also it asked the person to delete the details on an immediate basis and instead post just one's query that the bank will attend to.
SBI posted: "DISCLAIMER: Please do not share your account no., mobile no. or any personal or account related information publicly on this platform for security reasons. Bank will not be responsible for any loss. We request you to delete the information immediately and re-post/DM excluding such information to enable our team to respond."
"Further, please note that SBI or its employees will never send any payment link or ask for sensitive information like VPA-UPI related, User ID, PIN, Internet Banking passwords, CVV No, OTP, etc., through phone/SMS/email," SBI said.
In an earlier instance, the bank has warned customers against opening any suspicious links sent over e-mail or SMS and claimed to be from SBI. . "When you receive any message similar to this, not click on such URLs; Never share your personal and/or account details on any suspicious links. Check your account status with your branch only. Report such messages immediately to the local police authorities. Be vigilant, be safe," SBI had tweeted.