Fintech unicorn Zeta, on Friday, launched digital credit as a service. This groundbreaking offering is poised to transform the banking sector in India by leveraging the National Payments Corporation of India's (NPCI) Credit Line on UPI scheme.
Zeta estimates that the transaction volume on this scheme will surpass $1 trillion by 2030 and aims to capture 50% of this burgeoning market opportunity with its comprehensive end-to-end solution.

The financial landscape in India is marked by a striking contrast. While over 160 million Indians still lack access to traditional credit channels, banks find themselves grappling with inefficiencies in distributing pre-approved credit to millions of customers.
Zeta's Digital Credit as a Service offering addresses these challenges head-on by providing banks with a seamless and fully digital-native platform to conceive and rapidly launch a diverse range of credit products.
"This is a once-in-a-generation opportunity to change the credit inclusion landscape in India. By delivering credit at the point of need, Credit Line on UPI has hit a home run for banks by completely changing the discovery, access, and cost mechanics of retail lending. We're excited to enable banks to serve the credit needs of millions of customers in this completely real-time, digital-native ecosystem," Ramki Gaddipati, CEO, Zeta, said in a statement.
Gaddipati emphasises the need for the banking ecosystem to prepare for exponential growth in credit line UPI volumes, drawing parallels to the surge in UPI transactions witnessed in the past. Zeta has proactively architected its solution to handle the anticipated influx of credit accounts, ensuring scalability and robustness from day one.
Zeta has invested significantly in building a world-class team and a modern next-gen banking platform. Its Digital Credit as a Service offering encompasses pre-integrated systems, pre-bundled services, a wide range of product blueprints, and out-of-the-box capabilities for operations, compliance, and regulatory reporting.
Moreover, Zeta provides process consulting support and end-to-end programme management to guide banks at every stage of their journey towards digital credit distribution.
The offering is designed to coexist seamlessly with a bank's existing products and systems, minimising disruption while delivering swift go-to-market capabilities, robust compliance, customisable credit products, effortless integration, and a digital-first user experience. Zeta's population-scale architecture ensures zero scalability and downtime issues, providing banks with a risk-free path to launch and manage digital credit services.
Zeta's impressive track record and global presence underscore its position as a next-gen banking technology leader. With over 1700 employees, the majority of whom are in technology roles, Zeta boasts one of the largest and most capable teams in banking technology. Customers worldwide have issued over 20 million cards on Zeta's platform, highlighting the platform's reliability and scalability.
Zeta's Digital Credit as a Service offering represents a paradigm shift in the way credit is distributed and managed in India. By harnessing the power of digital technology and the UPI network, Zeta is empowering banks to meet the evolving needs of millions of customers while driving financial inclusion and innovation in the digital era.
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