Small personal loans under Rs 10,000 have witnessed higher default rates compared to larger loans, with the peak delinquencies occurring among borrowers who took loans between December 2023 and June 2024. These defaults have been more prevalent among first-time borrowers, particularly those outside India's top 100 cities.
The Fintech Barometer (Vol II) report, jointly released by CRIF High Mark and the Digital Lenders Association of India (DLAI), highlighted a 44 per cent increase in delinquencies among small-ticket loan borrowers in this period, as per ToI.

A major contributor to this trend has been the rapid expansion of non-banking financial companies (NBFCs) in the digital lending space. These institutions have aggressively issued micro-loans, increasing their market share in personal loans both in terms of value and volume. While this growth reflects the ongoing efforts to expand financial inclusion, it also raises concerns over repayment risks.
This shift indicates that digital lending is reaching underserved areas, but it also highlights the potential risks associated with lending to borrowers with limited credit history.
Key Reasons For Rising Defaults In Under Rs 10,000 Loans
NBFC Dominance - NBFCs now dominate this segment, issuing 94 per cent of these loans. Their market share in new lending increased significantly, from 33.2 per cent in the first half of FY24 to 38.7 per cent in FY25. Many NBFCs operate with looser credit evaluation standards, making it easier for borrowers to access loans but also increasing the risk of defaults.
Macroeconomic Challenges - Rising inflation, job uncertainties, and economic instability have put pressure on borrowers, making it harder for them to meet repayment deadlines, especially in lower-income segments.
Unsecured Nature Of Loans - These personal loans are unsecured, meaning they do not require collateral. Without any security backing, lenders face higher default risks, and borrowers may not feel the same urgency to repay compared to secured loans.
Inadequate Financial Awareness - Many first-time borrowers lack financial literacy and may not fully understand interest rates, repayment terms, or penalties for late payments. This leads to delayed or missed payments, pushing up delinquency rates.
Quick Loan Disbursal - The digital lending boom has led to fast-tracked approvals and disbursals, often with minimal background checks. While this speeds up financial access, it also means that loans are issued without proper risk assessment.
Weak Collection Mechanisms - Unlike traditional banks, many digital lenders and NBFCs lack strong recovery frameworks, making it difficult to track and collect overdue payments, especially in rural areas.
While small-ticket loans play a crucial role in increasing financial access, the rising default rates highlight the need for stronger risk management, better borrower education, and improved collection mechanisms.
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