KYC stands for Know Your Customer and it is a necessary stage taken by banks to authenticate the identity of their customers. As the number of KYC scams continues to rise, SBI has constantly urged its customers to be on the lookout. The State Bank of India released a caution to customers about cases when fraudsters used the Know Your Customer (KYC) procedure to defraud them. According to the bank, the scam is real and has spread across India.

According to SBI, the fraudster sends a text message posing as a bank or business representative in order to steal the customer's personal credentials or KYC details. SBI recently alerted its customers via its Twitter handle that 'KYC fraud is real, and it has proliferated across the country. The fraudster sends a text message pretending to be a bank/company representative to get your personal details." In order to overcome such frauds, SBI has also disclosed a direct link of the cybercrime department (https://www.cybercrime.gov.in/). SBI has issued three safety tips for avoiding fraudulent KYC update links, which are as follows:
- Think before you click any link
- The bank never sends links to update the KYC
- Don't share your mobile and confidential data with anyone
Amid the COVID-19 period and its resulting lockdown, SBI has also alerted its customers where they can avail doorstep banking services just with a phone call. Regarding the same. SBI has stated via its official Twitter handle that "Your bank is now at your doorstep. Register for doorstep banking today! To know more: https://bank.sbi/dsb. Toll-Free no. 1800 1037 188 or 1800 1213 721."
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