The Employees' Provident Fund Organization (EPFO) has now launched an online help desk to assist holders of an inoperative EPF account to trace out their accounts and effect settlement or transfer of the same to their present account.
The online helpdesk can be accessed through EPFO's website. The member should provide the known details of his/her employment in a specially designed proforma including establishment code, PF account no. address, State, City, date of joining etc.
Likewise, personal information is also to be provided like name, mobile number, Date of Birth, Name of Father / Husband, e-mail Id, contact address, Aadhaar number, Bank A/c No. etc.
The members are expected to provide the information to the extent available with them. Thereafter, a reference ID is created for future reference and tracking.
Based on the reference ID generated, the field office concerned (where the member held his PF account) shall contact the member and guide him for getting the settlement or effecting the transfer as the case may be.
The introduction of Universal Account Number (UAN) is expected to greatly facilitate the above initiative as UAN would enable consolidation of multiple previous PF account numbers with the present one.
The participation of employers covered under the Act in this initiative has been sought and all efforts are being taken to ascertain the present status of the beneficiaries.
This includes the current address, current employment, whether the member is a UAN allottee, the bank account details and Aadhaar details of the member.